JavaScript is required to for searching.
Sun Blade X4-2B Documentation Library  »  Sun Blade X4-2B Installation Guide  »  Troubleshooting Installation Issues  »  Technical Support Information Worksheet
Skip Navigation Links
Exit Print View
Sun Blade X4-2B Installation Guide
Oracle Technology Network
Library
PDF
Print View
Feedback
search filter icon
search icon

Document Information

Using This Documentation

Product Description

Installing the Server Module

Configuring Preinstalled Oracle Solaris OS

Configuring Preinstalled Oracle VM Software

Configuring Preinstalled Oracle Linux OS

Getting Server Firmware and Software Updates

Controlling System Power

Troubleshooting Installation Issues

Identifying Server Faults

Troubleshooting Server Power States

Related Information

Technical Support Information Worksheet

Locating the Server Module Serial Number

Locating the Chassis Serial Number

Related Information

Index

Technical Support Information Worksheet

If the troubleshooting information fails to solve your problem, use the following table to collect information that you might need to communicate to the support personnel.

System Configuration Information Needed
Your Information
Service contract number
System model
Operating system
System serial number
Peripherals attached to the system
Email address and phone number for you and a secondary contact
Street address where the system is located
Superuser password
Summary of the problem and the work being done when the problem occurred
IP address
Server name (system host name)
Network or Internet domain name
Proxy server configuration
Copyright © 2013-2014, Oracle and/or its affiliates. All rights reserved. Legal Notices
Previous Next