Request Physical Media (By Phone)

Before You Begin

Gather the information described in Gathering Information for the Physical Media Request before making the request.

1. Call Oracle support, using the appropriate number from the Oracle Global Customer Support Contacts Directory at:

   http://www.oracle.com/us/support/contact-068555.html

2. Tell Oracle support that you want to make a physical media request (PMR) for the Sun Server X4-x.

   • If you are able to find the specific software release package and patch number information from My Oracle Support, provide this information to the support representative.

   • If you are unable to find the software release package information, request the latest software release package for the Sun Server X4-x.