Contents

Title and Copyright Information

Preface

• Audience
• Related Documents
• Documentation Accessibility

1 Getting Started

• Need for Address Correction
• About the Address Correction Utility
• Installing and Setting Up the Address Correction Utility
• Running the Address Correction Utility

2 Address Correction Utility User Interface

• Address Correction Utility Tabs
  • Criteria Tab
    • Setting the Maximum Number of Records to Be Retrieved
    • Setting the Search Criteria
  • Results Tab
    • Available Groups Area
    • Selected Groups Area
    • Moving Rows Between the Available Groups and Selected Groups Areas
  • Subtabs on the Results Tab
    • Circuit Subtab
    • Equipment Subtab
    • Customer Account Subtab
    • Network System Subtab
    • Service Request Subtab
    • Dedicated Plant Subtab
  • Resolution Options Area
  • Preferences Tab
• MetaSolv Solution Utilities Secondary Toolbar
  • Exporting Available Groups Data

3 Resolving Multiple EULs Having the Same Address

• Scenario Overview
• Resolving Multiple EULs Having Same Address

4 Resolving Multiple Active Addresses of the Same Address Format per EUL

• Scenario Overview
• Resolving Multiple Active Addresses of the Same Address Format Per EUL

5 Resolving Multiple EULs with the Same Address in MSAG and OBF Structured Formats

• Scenario Overview
• Resolving Multiple EULs with the Same Address in MSAG and OBF Structured Formats

6 Viewing Log Information

• View Log Window
  • View Log Search Section
  • View Log Results Section
• Searching for Log Information
• Purging Log Information

A MSS User Interface Impacted by the Resolution Process

B MSS Database Tables Impacted by the Resolution Process