Understanding Maintenance Activities
This section describes the maintenance activity tasks performed by Oracle and the
frequency with which each task is carried out.
Table 22 Maintenance Activities
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Upgrade
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OEM upgrade
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Upgrade performed on Oracle Enterprise Manager (OEM) on the
Gateway.
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Every 24 months
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Upgrade
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Gateway application
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Upgrade performed on the Gateway applications.
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Every month
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Upgrade
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OS/kernel
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Upgrade performed on the Gateway platform.
Sometimes these are included in the Gateway application
upgrade.
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Every month
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Upgrade
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OEM agents
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Upgrades performed on OEM agents installed on customer
systems.
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Every 12 months
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Upgrade
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Gateway ILOM
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Upgrades performed on the ILOM version to the latest Oracle
hardware version for the Gateway.
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Every 6 months
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Patching
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Quarterly
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Application of the latest quarterly patches.
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Every 3 months
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Patching
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Security
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Application of security patches at the express request of
Oracle Global Information Security (GIS). This process may
require 48 hours notice.
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As required
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Security
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Password Change
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Changes all Gateway passwords in accordance with Oracle
security policies.
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Every 90 days
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