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Application Guide for Oracle Self-Service E-Billing (Business Edition) > Customer Service Representative Use Cases > Adding a CSR UserA customer service representative administrator can use this use case to add other CSRs. Table 95 lists and describes the use case functions.
Main Path for Adding a CSR UserThe following path describes this use case:
Alternate Paths for Adding CSR UsersCSR creates additional CSR users from the confirmation page. |
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