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Implementation Guide for Oracle Self-Service E-Billing > Customizing User Management > Customizing the CSR User Password ConfigurationYou can customize the configuration for Customer Service Representative user passwords. Oracle Self-Service E-Billing forces a CSR user to change his or her password every 90 days, and the new password cannot be the same as any of the last 4 passwords used by the same user. You can change these values. To customize the CSR user password configuration
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