Oracle Commerce Service Center is comprised of both customer-facing and agent-facing clusters. The customer-facing cluster contains such applications as Oracle Commerce Core Commerce stores and other components that customers use. The agent-facing cluster contains application such as Commerce Service Center and other components that agents use.

Commerce Service Center Environment

Commerce Service Center works in tandem with Core Commerce and other Oracle Commerce Platform applications. The following diagram displays a complete architectural schematic of Commerce Service Center within a typical environment. Note that your environment may or may not look similar based upon the applications that you have installed.

Commerce Service Center Architecture