Go to main content
This guide also applies to on-premises implementations
Title and Copyright Information
1 Manage Customer Billing
Create and Process Transactions
Transactions and Transaction Activities: Explained
Completing Transactions: Explained
Invoice Distributions: Explained
Invoice Lines: Points to Consider
Revenue Scheduling Rules: How They Are Used
Foreign Currency Transactions: How They are Processed
Updating Installments on Transactions: Explained
Reports for Create and Process Transactions
Billing History Report
Document Number Audit Report
Invoices Posted to Suspense Report: Explained
Invoices Posted to Suspense Report
Transaction Details Report: Explained
Transaction Details Report
Transaction Register: Explained
FAQs for Create and Process Transactions
When do I enter an invoicing rule?
What's the difference between the various customers?
What legal entity is assigned to a transaction?
How do I create and update installments?
How do I manage sales credits?
How do I manage freight charges?
How do I manage default tax exemption handling for invoice lines?
Why can't I update freight information for the entire invoice?
Why can't I update an installment on the transaction?
Can I enter a document number on a void transaction?
How can I use social networking to quickly resolve a customer complaint about an invoice?
Manage Recurring Billing
Recurring Billing: Overview
Setting Up for Recurring Billing: Procedures
Dating a Recurring Bill Plan: Explained
Recurring Bill Plans: How They Are Created
Updating Recurring Bill Plans: Points to Consider
AutoInvoice and Recurring Bill Plans: Explained
Reviewing Transactions Generated by a Recurring Bill Plan: Explained
FAQs for Manage Recurring Billing
Can I change the contract dates on a bill plan?
What happens if the bill plan is not in the ledger currency?
Can I defer revenue on invoices generated by a bill plan?
What happens if I inactivate a bill plan?
What's the difference between the transaction dates and the billing period dates?
Importing External Data into AutoInvoice: Explained
AutoInvoice Validations: Points to Consider
AutoInvoice Import: How Data Is Processed
AutoInvoice Execution Report: Explained
Correcting AutoInvoice Errors: Explained
Importing Credit Memos into AutoInvoice: Explained
Assigning Distributions to Transactions using AutoInvoice: Explained
Transaction Flexfields and AutoInvoice: Explained
Indexing Transaction Flexfields: Example
Deriving the Accounting Date during AutoInvoice Import: How It Works
Processing CPQ Cloud Orders Using AutoInvoice: How It Works
AutoInvoice Interface Table RA_INTERFACE_LINES_ALL
AutoInvoice Interface Table RA_INTERFACE_SALESCREDITS_ALL
AutoInvoice Interface Table RA_INTERFACE_DISTRIBUTIONS_ALL
AutoInvoice Interface Table AR_INTERFACE_CONTS_ALL
AutoInvoice Interface Table RA_INTERFACE_ERRORS_ALL
FAQs for Manage AutoInvoice
Why did AutoInvoice reject the invoice?
Why did AutoInvoice process fewer lines than were selected?
When does AutoInvoice purge processed data?
How does AutoInvoice process recurring invoices?
Balance Forward Billing: Explained
Imported Billing Numbers and AutoInvoice: Explained
Transactions for Balance Forward Billing: How They Are Selected
Creating a Balance Forward Bill: Worked Example
Print Receivables Transactions
FAQs for Present Bill
How do I manage templates for printing transactions?
How can I change a customer's billing cycle?
How do I print transactions?
Process Billing Adjustments
Adjusting Transactions: How It Works
Automatic Adjustments: Explained
Approving Adjustments: Explained
Revenue Reversal Rules: Explained
Split Term Methods: Explained
Updating Sales Credits: Explained
Credit Memo Distributions: How They Are Calculated
Accounting for Credit Memos Against Invoices with the In Advance Invoicing Rule: Examples
Accounting for Credit Memos Against Invoices with the In Arrears Invoicing Rule: Examples
Accounting for Credit Memos with Installments: Examples
Reports for Process Billing Adjustments
Adjustment Register: Explained
AutoAdjustment Preview Report: Explained
AutoAdjustment Preview Report
Print Adjustments Program and Report
FAQs for Process Billing Adjustments
How can I credit a transaction that was already paid?
How can I credit only part of the balance due on a transaction?
How can I credit tax amounts?
When do I credit and rebill a transaction?
When do I create a debit memo?
When do I enter a credit memo manually?
What is the credit memo request approval process?
Manage Transaction Information
Receivables Tables: Points to Consider
Receivables Accrual Accounting Entries: Explained
Invoicing Rules Accounting Entries: Examples
Intercompany Transactions: Explained
Legal Entity Time Zones in Receivables: Explained
Receivables Integration with Oracle Fusion Projects: Explained
2 Process Customer Payments
Apply Customer Payments
Applying Receipts and On-Account Credit Memos: Points to Consider
Recommendations for Receipt Application: How It Works
Receipt-to-Receipt Applications: Explained
Write-offs and Receipts: Explained
Cross Currency Receipts: How It Works
Applying Cross Currency Receipts: Examples
Credit Card Chargebacks: Explained
Miscellaneous Receipts: Explained
Reports for Apply Customer Payments
Applied Receipts Register: Explained
Applied Receipts Register
Receipts Days Late Analysis Report: Explained
Receipts Days Late Analysis Report
Unapplied Receipts Register: Explained
Unapplied Receipts Register
Write-off Unapplied Receipt Balances Report
FAQs for Apply Customer Payments
Why can't I apply a receipt amount to a closed debit item?
Can I apply payments from a customer site to transactions of the same site?
Can I credit receipts against the transactions of other business units?
How are transaction line amounts reduced?
How do I use transaction and customer recommendations?
What are exception trends?
How can I reapply a receipt applied in error?
When do I create a chargeback?
What's the difference between a chargeback and a credit card chargeback?
Manage Automatic Receipts
Processing Automatic Receipts: How It Works
Managing Automatic Receipts: Points to Consider
Approving Automatic Receipts: Explained
Confirming Automatic Receipts: Explained
Mapping ISO Rejection Codes with Reversal Categories: Procedures
Reversal of Automatic Receipts: How It's Processed
FAQs for Manage Automatic Receipts
Can I manually enter an automatic receipt?
Why can't I find a transaction in the automatic receipt batch?
Can I unconfirm a receipt?
Reversing Receipts: Explained
Debit Memo Reversals: Points to Consider
Reports for Reverse Receipts
Reversed Receipts Report: Explained
Reversed Receipts Report
FAQs for Reverse Receipts
What's the difference between reversing a receipt, unapplying a receipt, and deleting a receipt?
Processing Cross Currency Receipts with Lockbox: Points to Consider
Process Receipts Through Lockbox Execution Report
FAQs for Manage Lockbox
Can one customer pay for another customer's transactions using lockbox?
Why are there duplicate transactions in a lockbox?
Can lockbox overapply a receipt?
Issuing Manual Refunds: Explained
Manual Credit Card Refunds: How They are Processed
Automated Receipt Handling for Credits: How It Works
FAQs for Process Refunds
What happens if I apply a credit card refund to a receipt in a different currency?
Process Bank Deposits
Managing Remittances: Explained
Corrective Actions: Explained
Clearing Receipts: Explained
Reports for Process Bank Deposits
Bank Risk Report
Clear Receipts Automatically Execution Report
Receipts Awaiting Bank Clearance Report: Explained
Receipts Awaiting Bank Clearance Report
Receipts Awaiting Remittance Report: Explained
Receipts Awaiting Remittance Report
FAQs for Process Bank Deposits
Why can't I add receipts to a remittance batch?
Why can't I override a receipt's remittance bank account?
3 Manage Funds Capture
Authorizations for Credit Cards: How They are Processed
Settlement Batches: How They are Processed
Settlement Grouping Rules: Example
Settlement Transaction Files: How They Are Merged into One Settlement Batch
Oracle Fusion Payments Funds Capture Predefined Reports: Explained
ISO 20022 Direct Debit Prenotifications: Explained
ISO 20022 Payment Status Report: Explained
Logical Grouping in ISO 20022 SEPA and CGI Direct Debit Messages: Explained
Setting Up a Customer Bank Account: Procedures
Creating and Editing a SEPA Debit Authorization: Explained
Payments Mapping of ISO 20022 Direct Debit Message Structure for SEPA and CGI
Reports for Manage Funds Capture
Funds Capture Accompanying Letter: Explained
Funds Capture Payer Notification Report: Explained
FAQs for Manage Funds Capture
What happens if I don't disable the transaction testing function before going live?
4 Manage Accounts Receivable Balances
Access Receivables Information
Oracle Fusion Receivables Predefined Reports: Explained
Receivables Subject Areas, Folders, and Attributes: Explained
Storing Transactions and Adjustments: Examples
Storing Customer Payments: Examples
Process Late Charges
Late Charge Interest Calculation Methods: Explained
Late Charge Interest Calculation Formulas: Explained
Late Charges: How They Are Calculated Using Interest Tiers
Late Charges: How They Are Calculated Using Average Daily Balance
Recording and Presenting Late Charges: Critical Choices
Using a Minimum Customer Balance with Late Charges: Examples
Setting Up a Late Charge Policy: Worked Example
Generate Late Charges Report
FAQs for Process Late Charges
Why didn't late charges appear on transactions?
Cross Site and Cross Customer Receipts on Statements: Examples
Create Customer Statements Execution Report
FAQs for Process Statements
What's the difference between printing a statement and a draft statement?
What's the difference between a statement and a balance forward bill?
How many statements will a customer receive?
Close Receivables Accounting Period
Receivables Accounting Event Model: Explained
Setting Up for Receivables to General Ledger Reconciliation: Points to Consider
Extract Reconciliation Data from Receivables to General Ledger
Receivables to General Ledger Reconciliation Report: Points to Consider
Reports for Close Receivables Accounting Period
Potential Reconciling Items Report: Explained
Projected Gains and Losses Report: Explained
Projected Gains and Losses Report
Receivables Aging by General Ledger Account Report: Explained
Receivables Aging by General Ledger Account Report
Receivables Open Items Revaluation Report: Explained
Receivables Open Items Revaluation Report
Receivables to General Ledger Reconciliation Report: Explained
FAQs for Close Receivables Accounting Period
How are accounts reconciled to general ledger?
What happens to accounting periods during reconciliation?
What's a variance amount?
Why can't I close an accounting period?
What's the difference between a closed and close pending accounting period?
Reports for Customer Account Balances
Bad Debt Provision Report: Explained
Bad Debt Provision Report
Customer Account Status Report: Explained
Customer Account Status Report
Customer Balance Revaluation Report: Explained
Customer Balance Revaluation Report
FAQs for Review Customer Account Balances
When is a receipt at risk?
What is the total open receivables amount?
What is the last transaction and last receipt?
What's the difference between account activity and transaction activity?
5 Manage Revenue for Receivables
Process Revenue for Receivables
Recognizing Revenue: Explained
Deferred and Non-Deferred Revenue Scheduling Rules: Examples
FAQs for Process Revenue for Receivables
How does my revenue policy affect revenue recognition?
Why do transactions require manual scheduling?
When do I expire a revenue contingency?
Process Revenue Adjustments for Receivables
Revenue Recognition Settings: Explained
Modifying Invoices with Deferred Revenue: Explained
Adjusting a Percentage of Revenue: Explained
Sales Credits and AutoAccounting: Explained
Processing Multiple Contingencies: How It Works
Revenue Recognition and Receipt Application: Examples
Accounting for Credit Memos Against Invoices with Revenue Contingencies: Examples
FAQs for Process Revenue Adjustments for Receivables
What's the difference between scheduled revenue and unscheduled revenue?
What happens if I change the accounting date?
What's the difference between revenue and nonrevenue sales credits?
Can I update sales credits on the transaction?
6 Manage Bills Receivable
Create and Process Bills Receivable
Applying Transactions to Bills Receivable: Explained
Batching Transactions for Bills Receivable: Points to Consider
Numbering Bills Receivable in a Batch: Explained
Completing a Bill Receivable: Explained
Accepting a Bill Receivable: Explained
FAQs for Create and Process Bills Receivable
What's a bill receivable?
What's a drawee?
When do I number a bill receivable?
What happens if I assign an amount to the bill receivable?
Why doesn't the bill receivable have an accounting date?
Can I continue to add and remove transactions to and from the bill receivable?
Why can't I create bills receivable from transactions?
Can I incomplete and delete a bill receivable?
Remit Bills Receivable
Bills Receivable Remittance: Overview
Creating a Bills Receivable Remittance Batch: Explained
Creating and Clearing Receipts for Bills Receivable Remittances: Explained
Using the Close Matured Bills Receivable Program: Explained
FAQs for Remit Bills Receivable
When can I approve a bills receivable remittance batch?
What happens if the drawee makes a payment prior to remittance approval?
Can I reverse or unapply bills receivable receipts?
Update Bills Receivable
Bills Receivable Statuses: Explained
Bills Receivable Risk: Explained
Unpaid Bills Receivable: Explained
Recalling a Bill Receivable: Explained
Accounting Entries for Bills Receivable Activity: Examples
FAQs for Update Bills Receivable
When do I cancel a bill receivable?
What's the difference between holding and protesting a bill receivable?
Reports for Manage Bills Receivable
Automatic Bills Receivable Transactions Batch Report: Explained
Automatic Bills Receivable Transactions Batch Report
Bills Receivable Remittance Batch Management Report: Explained
Bills Receivable Remittance Batch Management Report
Print Bills Receivable Program and Report
7 Manage Cash Management and Banking
Bank, Branch, and Account Components: How They Work Together
Uploading Addresses for Existing Banks and Bank Branches: Worked Example
Manage Bank Statements
Manually Reconciling a Bank Statement: Explained
Automatic Reconciliation: Explained
Reconciliation Exceptions: Overview
External Cash Transactions: Overview
Creating External Cash Transactions Using a Spreadsheet: Explained
Processing Electronic Bank Statements: Explained
Bank Statement Processing and Troubleshooting: Overview
FAQs for Manage Bank Statements
How can I use social networking to address any reconciliation discrepancies?
Cash Positioning and Forecasting
Cash Positioning and Forecasting: Explained
Cash Positioning: Explained
Cash Forecasting: Points to Consider
The Cash Management Dashboard: Overview
Preparing a Cash Position
Creating a Cash Forecast Using Smart View
Making an Ad Hoc Payment: Explained
Transferring Funds Between Bank Accounts: Explained
FAQs for Cash Positioning and Forecasting
Why can't I see the bank accounts for some transactions in the Cash Balances work area?
Why are system transactions available but the bank accounts are not displayed on the Cash Balances work area or the Cash Position page?
How can I change the reporting currency for the Cash Management infolets, Cash Balances work area, and 5 Day Forecast after creating the cash position cube?
Why does the Cash Position Data Extraction program show error messages for missing conversion rates in the log file?
When does the accounting for ad hoc payments take place?
When does the accounting for bank transfers take place?
Cash Management Reports
Oracle Fusion Cash Management Predefined Reports
Cash to General Ledger Reconciliation Report: Explained
Cash in Transit Report: Explained
Cash Management Bank Statement Report: Explained
Cash Management Subject Areas, Folders, and Attributes: Explained
Bank Account Validation
Bank Account Validation by Country: Andorra to Guadeloupe
Bank Account Validation by Country: Hungary to Norway
Bank Account Validation by Country: Poland to the United States
8 Manage Advanced Collections
FAQs for Manage Customer Data
How can I enter an activity?
How can I enter a note?
How can changing the customer information impact the collections process?
Process Collections Payments
Processing Payments: Overview
Applying Credit Card Payments: Example
Applying Electronic Fund Transfer Payments: Example
Process Collections Disputes
Processing Disputes: Overview
Creating a Dispute
FAQs for Process Collections Disputes
How does the dispute apply to the customer outstanding balance?
What's the difference between freight and shipping?
Manage Customer Correspondence
FAQs for Manage Customer Correspondence
Why did my Dunning Process end in Error?
Manage Collections Work
Advanced Collections Work Area: Overview
Requesting a Bankruptcy: Explained
FAQs for Manage Collections Work
Why did the Collections Dashboard fail to display delinquent customers?
Using the Managers Dashboard
Using the Collections Manager Dashboard: Explained
Delinquent Customers Work Status: Explained
Managing Collectors: Worked Example
Manage Promise to Pay
Promise to Pay: Explained
Creating Promise to Pay: Worked Example
FAQs for Manage Promise to Pay
When does the customer account get updated with the promise to pay information?
Understanding Task Details: Explained
FAQs for Manage Strategy
What's a Collections method set?
How can I assign a strategy to a customer?
How do scoring engines and strategies work together?
Using Collections Metrics
Using the Collections Effectiveness Index Metrics: Explained
Understanding Days Sales Outstanding Metrics: How It's Calculated
Calculating Weighted Average Metrics: Explained
Understanding Promise Metrics: Examples
FAQs for Using Collection Metrics
What's a metric?
Manage Case Folder
Creating and Editing a Case Folder: Explained
FAQs for Manage Case Folder
What's a case folder?
Advanced Collections Reports
Oracle Fusion Advanced Collections Predefined Reports
Collections Aging Reports: Explained
Validate Customer Dunning Setup Report: Explained
Collections Promise Reconciliation Report: Explained
9 Manage Revenue Management
Manage Customer Contracts
Customer Contracts: Explained
Performance Obligations: Explained
Imported Revenue Data: How It's Processed
Contracts Requiring Attention: Points to Consider
Imported Billing Data: How It's Processed
Discarding Customer Contracts: Explained
FAQs for Manage Customer Contracts
How can I correct contract document errors?
Manage Standalone Selling Prices
Creating Standalone Selling Prices Using a Spreadsheet: Worked Example
Managing Standalone Selling Prices Using a Spreadsheet: Worked Example
Scripting on this page enhances content navigation, but does not change the content in any way.