Unmetric

    Unmetric provides competitive analytics for Facebook, Twitter, and other networks, which allow brands to compare their social performance to public metrics of their competitors and other industries. Our SRM integration with Unmetric displays Unmetric's competitive analytics in Custom Analytics.

    In this article, we'll go through connecting your Unmetric account to your SRM account in Workflow & Automation, and how to view Unmetric metrics in Listen & Analyze.

    In this article:

    Adding an Unmetric Account in Workflow & Automation
        · To link an Unmetric account to your root bundle
        · To link an Unmetric account to a sub-bundle

    Viewing Unmetric in Custom Analytics
        · A Few Notes on Unmetric Data in Custom Analytics

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    Adding an Unmetric Account in Workflow & Automation

    Before you can see Unmetric in Custom Analytics, you must connect your Unmetric account to your SRM account.

    Before you connect Unmetric, there are a few things to consider:

    • Each Unmetric account can only be linked to one SRM bundle at a time.
    • When you link an Unmetric account to a bundle, all sub-bundles will have access to it. However, higher bundles will NOT have access. Access cascades down, not up.

    To link an Unmetric account to your root bundle:

    1. Make sure you are in the root bundle.
    2. Navigate to the Accounts tab in Workflow & Automation.
    3. Click the Third Party Setup menu option from the left-hand menu.
    4. Click the "Link" button. A modal will open, taking you to Unmetric's website. Follow the prompts to login and authorize the link.

    Once you have authorized the link in Unmetric, you'll be taken back to SRM, where the button will now read Unlink. If needed, you can click Unlink to disconnect the Unmetric account from the bundle. You'll also see the name of the user who linked the account and the timestamp for when it was added.

    To link an Unmetric account to a sub-bundle:

    1. Navigate to the edit page in Workflow & Automation for the bundle you want to add the Unmetric account to.
    2. Click Link. A modal will open, taking you to Unmetric's website. Follow the prompts to login and authorize the link.

    Once you have authorized the link in Unmetric, you'll be taken back to SRM, where the button will now read Unlink. If needed, you can click Unlink to disconnect the Unmetric account from the bundle. You'll also see the name of the user who linked the account and the timestamp for when it was added.

    Viewing Unmetric in Custom Analytics

    Once you have linked an Unmetric account to SRM, you can then view those metrics in the Custom Analytics section of Listen & Analyze. For complete information on using Custom Analytics, see Custom Analytics help article.

    When you go to add a new module to a Custom Analytics report, you'll see Unmetric as a module option.

    After you add the module, select the metric you want displayed, and the Unmetric group it applies to.

    Save, and you'll see your chart with Unmetric data.

    A Few Notes on Unmetric Data in Custom Analytics

    • The Unmetric module displays data from your Unmetric account. If you don't have Unmetric, you can view sample data from a general Unmetric account.
    • Since all metrics are provided by Unmetric, please see their documentation for metric definitions.
    • If you don't see an Unmetric metric that you want in the list, file a Service Request with Oracle Support and we'll look into adding it.

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