1. Getting Started with Oracle Cloud Applications
  2. Manage Your Passwords
  3. Change and Manage Your Passwords
  4. Manage your Traditional Cloud Account Password

Manage your Traditional Cloud Account Password

You can change your Traditional Cloud Account password, find your original default password, or get your password if you have forgotten it.

The following table describes how to manage your Traditional Cloud Account password.

Note:

Passwords are valid only for 120 days. You must change your password within the period to continue using Oracle Cloud services.
To: Do this:

Find your original default password

The initial default password is in the Welcome email you received when you signed up for Oracle Cloud. When you first sign in to your Oracle Cloud Account, you are prompted to change your password and set your password challenge questions and answers.

Reset your password

Sign in to Infrastructure Classic Console or Applications Console to reset your password. For more details, see Reset your password.

Get your password if you forgot it

Click the Can't access your account? link on the Sign-in page and then follow the instructions in the wizard.

Get access when you're locked out of your account

If you mistype the password a few times before, your account may get locked. Click Can't access your account? to answer your challenge questions and get access. If you haven't yet logged in or set your challenge questions, you'll have to contact Oracle Support. See Contact Oracle Support.

Reset your password

Follow these steps to reset your password:

  1. Sign in to Applications Console or Infrastructure Classic Console.

    Sign in to the Applications Console if you want to work with Oracle Cloud Applications. Sign in to Infrastructure Classic Console if you want to access Oracle Cloud infrastructure and platform services. If you see Infrastructure Classic at the top of the page when you sign in to Oracle Cloud, then you are using Infrastructure Classic Console and your subscription does not support access to the Oracle Cloud Console.

  2. Select My Profile from the user name menu.
    Your view in Infrastructure Classic Console or Applications Console depends on your role:

    • If you are assigned a non-administrative role, then signing in to Infrastructure Classic Console or Applications Console opens the My Home application that automatically displays the Consoles page.

      Click My Profile, or you can select My Profile from the user name menu at the top right corner of the My Home application.

    • If you are assigned an administrative role, then Infrastructure Classic Console or Applications Console opens the Dashboard page. To view the self-service options, click Users, and then click the My Profile tab.

  3. Click Change My Password tab and change your password. You can enter up to 128 characters.

Note:

To change your password challenge questions and answers, scroll down the page to view the Change Challenge Questions section and update.