Managing Account Administrators

The account administrator role is at the service instance level. It gives a user several responsibilities to manage one or more Oracle Cloud services.

Topics:

• Understanding the Role of an Account Administrator

• Viewing a List of Account Administrators

• Adding an Account Administrator

• Modifying Name and Service Assignments

• Removing an Account Administrator

Understanding the Role of an Account Administrator

An Oracle Cloud service can have one or more account administrators assigned to it.

As an account administrator, you use your Oracle.com (single sign-on) credentials to sign in to My Account.

From My Account, you can:

• View the Oracle Cloud services (trial and paid subscriptions) that have been assigned to you

• Activate your services

• Monitor the status of your services across identity domains and data centers

• Review details about your services

• Review and analyze historical utilization data about your services

• Add, modify, and remove the account administrators for your services

Viewing a List of Account Administrators

The My Account Security page lists all the administrators for the current Oracle Cloud account. The account corresponds to an individual, an organization, or a company that is an Oracle customer. An account can have one or more Oracle Cloud services located in one or more identity domains in one or more data centers.

An account must have at least one account administrator who is responsible for activating an Oracle Cloud service, creating identity domains, monitoring status and usage, and designating other users as account administrators.

Use the Scope menu to filter account administrators by identity domain. By default, account administrators for all the identity domains are listed. You can also search for a specific identity domain by typing a few letters of the domain name in the search box of the Scope menu. The system suggests possible matches and the list is refined to display only those.

To search for a specific account administrator, enter the email address of the account administrator in the Search box and click the Search button. Note that you must enter the complete email address.

The following table describes the information displayed on the My Account Security page.

Field	Description
Full Name	Account administrator's first name and last name. The full name is displayed according to the user’s selected language preference. For example, if English is the selected language, then the full name is displayed in the format givenname familyname.  However, if an Asian language such as Japanese or Chinese is selected, then the full name is displayed in the format familyname givenname.
User Name	User name that the account administrator enters when signing in to the My Account application. This user name is the same name that the account administrator enters when signing in to Oracle.com.
Applications	List that shows the service-name (identity-domain) for each Software as a Service (SaaS) application that the account administrator is responsible for monitoring. If the list is longer than the display area, hover the cursor over the line to view the entire list. The Applications field appears only if the account administrator has been assigned services of this type.
Platform Services	List that shows the service-name (identity-domain) for each Platform as a Service (PaaS) service that the account administrator is responsible for monitoring. If the list is longer than the display area, then hover the cursor over the line to view the entire list. The Platform Services field appears only if the account administrator has been assigned services of this type.

Note:

If the list of administrators spans multiple pages, then use the Next and Previous buttons to navigate across pages.

Viewing a List of the Account Administrators Assigned to a Service

This section explains how you can view a list of account administrators assigned to a service.

To view a list of all the account administrators assigned to a service:

1. Sign in to My Account.
2. Navigate to the appropriate service.
3. Click the service name to open the details page.
4. Click the Overview tile.
5. Scroll down the page to view the Additional Information section.

   The Account Administrators field lists the email address of each person assigned to monitor this Oracle Cloud service. A service can have one or more account administrators. If the list is longer than the display area, hover the cursor over the email addresses to view the entire list.

   
   Description of the illustration acct_admin_hoverlist.gif

   In addition to the list of account administrators, the Additional Information section displays the email address of the authorized buyer. The buyer has an account with Oracle Store. Buyers can purchase cloud services, change an existing paid subscription to a higher level of service, and terminate a paid subscription. Contact the buyer if you need additional services or changes to your current services.

Adding an Account Administrator

Before you can add a user as an account administrator, the user must already have a valid Oracle.com account. Account administrators enter their existing Oracle.com single sign-on (SSO) account credentials (user name and password) to sign in to the My Account application.

To add an account administrator:

1. Sign in to My Account.
2. Click Security.
   The Security page displays information about the current account administrators.
3. Click Add to open the Add Account Administrator dialog box.
4. Enter the first name, last name, and user name for this account administrator.

   For the user name, you must enter the same email address that the user uses for his Oracle.com account.

5. Expand the Services list and select the services that you want this account administrator to be able to monitor. You can select one, some, or all services.
6. Click Add.

Modifying Name and Service Assignments

As an account administrator for a service, you can modify the first name, last name, and assigned services of the account administrators for that service.

To modify the name or service assignments for an account administrator:

1. Sign in to My Account.
2. Click Security. The Security page displays information about the current account administrators.
3. Scan the list for the account you want to modify.
4. Click Action to the right of the account administrator's name and select Modify. The Modify Account Administrator dialog box opens.
5. Make your changes to the administrator's first name, last name, or assigned services. Note that:

   • You can’t change the user name of an account administrator.

   • You can’t remove all services from an account administrator. An account administrator must be assigned at least one service to monitor.

   • You can’t make changes to your own service assignments. The Services field in the Modify Account Administrator dialog box is grayed out.

6. Click Save.

Removing an Account Administrator

As an account administrator for a service, you can remove account administrators for that service. You can’t, however, remove yourself as an administrator. The Remove option is grayed out.

To remove an account administrator:

1. Sign in to My Account.
2. Click Security.
   The Security page displays information about the current account administrators.
3. Scan the list for the account administrator you want to remove.
4. Click Action to the right of the account administrator's name and select Remove.

   The system warns that this user will no longer be able to monitor the assigned services and prompts for confirmation that you want to continue.

5. Click Remove.