Attaching a File to a Request

You can attach files to a request in order to justify or provide supporting details about the purpose and intent of the request.

After you attach a file, you can view it on the Attachments tab. Click on an attachment to download it to view its contents. If you attached a file to a request, you can also delete the attachment.

Note:

Attached files that were used to load request items cannot be deleted from a request.

Attaching a File

To attach a file to a request:

  1. From an open draft request, click attachments icon and then new attachment button.


    attaching file
  2. Browse to select the file to attach, or drop the file into the window.

    Note:

    You can replace an existing attachment if you previously attached a file with the same name. If you are trying to attach a file with the same name as an existing attachment that was uploaded by another user, you'll need to specify a different file name.

  3. Click Attach.

Deleting an Attachment

To delete a request attachment:

  1. From an open draft request, click attachments icon.
  2. Locate the attachment that you want to delete, hover the mouse over the attachment and then click delete button.

    Note:

    The delete icon is only available for attachments that you added to the request.

  3. Click Yes to confirm the deletion.