Dispute Details

The Dispute Details zone lists the dispute requests that are created for the bill of an account. It contains the following columns:

Column Name	Column Description
Creation Date Time	Displays the date and time when the dispute request is created for the bill.
Dispute Request ID	Displays the concatenated string of information about the dispute request separated by a comma (,). Note: It has a link. On clicking the link, the Dispute Request screen appears where you can view the details of the respective dispute request.
Dispute Amount	Displays the amount which is on dispute for the bill.
Status	Displays the current status of the dispute request. The valid values are: Approval In Progress Canceled Draft Processed Rejected
Account Information	Displays the concatenated string of information about the account for which the bill dispute request is created separated by a comma (,). In addition, this column has a context menu () which helps in navigating to other screens in the application. Note: It has a link. On clicking the link, the Account screen appears where you can view the details of the respective account.
Created By	Indicates the user who has created the dispute request.

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