D Troubleshooting Repository Creation Utility

Review this information to help you understand and troubleshoot any errors or issues you might encounter while running the Repository Creation Utility (RCU).

  • General Troubleshooting Tips
    Use these tips to help you troubleshoot any errors you encounter during installation.
  • RCU Log Files
    The main RCU log file is written to the /tmp/RCUdate_timestamp_random_number/logs (on UNIX operating systems) or C:\Users\user_name\AppData\Local\Temp\RCUdate_timestamp_random_number\logs (on Windows operating systems) directory.
  • Need More Help?
    If this guide does not solve the problem you encountered, try looking for a solution on My Oracle Support (formerly Oracle MetaLink).

D.1 General Troubleshooting Tips

Use these tips to help you troubleshoot any errors you encounter during installation.

  • See Install and Configure in the Oracle Fusion Middleware Release Notes for Oracle Fusion Middleware Infrastructure for the latest updates and issues related to Oracle Fusion Middleware product installation and configuration.

  • Verify that your computer meets the requirements specified in the Oracle Fusion Middleware System Requirements and Specifications document.

    Select the document that is applicable for your release.

  • Verify that your environment meets the certification requirements for your release and platform, as specified on the Oracle Fusion Middleware Supported System Configurations page.

  • Make sure that your database is up and running.

  • If you entered incorrect information on one of the screens, use the navigation pane on the left hand side of the graphical interface to return to that screen.

  • If an error occurred while running RCU:

    1. Note the error and review the installation log files (see RCU Log Files).

    2. Correct the issue that caused the error. Depending on the type of error, you may either continue with your RCU operation, or be forced to restart RCU.

    3. Continue or restart RCU to complete your desired operation.

D.2 RCU Log Files

The main RCU log file is written to the /tmp/RCUdate_timestamp_random_number/logs (on UNIX operating systems) or C:\Users\user_name\AppData\Local\Temp\RCUdate_timestamp_random_number\logs (on Windows operating systems) directory.

For example, on a UNIX operating system:

/tmp/RCU2014-01-02_03-00_412547075/logs/rcu.log

Accessing RCU Log Files on Windows

On Windows operating systems, the AppData folder might be hidden. To be able to navigate to the RCU log files on Windows, ensure that the AppData folder is visible:

  1. From the Start menu, select Control Panel, then Appearance and Personalization, and then Folder Options.

    The Folder Options window appears.

  2. Select the View tab.

  3. Under Advanced settings, ensure that Show hidden files, folders, and drives is selected and click OK.

RCU Component Log Files

In addition to the general log file, each component writes a log file of its own. All component log files are also written to the same directory as the rcu.log file.

Table D-1 lists the component log file names in alphabetical order by log file name.

Table D-1 RCU Component Log File Names

Component Log File Name

Analytics

activities.log

Business Intelligence Platform

biplatform.log

Oracle WebCenter Enterprise Capture

capture.log

Oracle WebCenter Content Server — Complete

content.log

Oracle WebCenter Content Server — Search Only

contentsearch.log

Discussions

discussions.log

EDQ Config Repository

edq_conf.log

EDQ Results Repository

edq_res.log

Oracle Enterprise Scheduler

ess.log

Audit Services

iau.log

Audit Services Append

iau_append.log

Audit Services Viewer

iau_viewer.log

Metadata Services

mds.log

Managed File Transfer

mft.log

Master and Work Repository

odi.log

Monitor Server

oggmon.log

Oracle GoldenGate Studio Repository

oggstudio.log

Oracle Platform Security Services

opss.log

Portlet Producers

portlet.log

SOA Infrastructure

soainfra.log

Common Infrastructure Services

stb.log

User Messaging Service

ucsums.log

Veridata Repository

veridata.log

WebCenter Sites

wcsites.log

WebCenter Sites — Visitor Services

wcsitesvs.log

Portal and Services

webcenter.log

WebLogic Services

wls.log

D.3 Need More Help?

If this guide does not solve the problem you encountered, try looking for a solution on My Oracle Support (formerly Oracle MetaLink).

https://support.oracle.com/

If you are unable to find a solution for your problem, open a service request.