Enabling Offerings for Oracle Service Cloud Source System

Follow these instructions to enable the Oracle Service Analytics offerings for deployment.

To enable offerings for Oracle Service Cloud source system:
  1. In Configuration Manager, select the Manage Business Intelligence Applications link in the System Setups area on the Tasks pane.
  2. Select the Enabled check box for the Service Analytics offering.
    Once you select the parent offering, Configuration Manager selects the functional areas within the parent and the related offerings. See Enabling Offerings for Deployment


    Ensure that the default selected offerings remain selected.
  3. Click Save, then Done.