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Credit Memos

When you enter a credit memo against an invoice, Receivables creates records in the following tables:

Consider a sample credit memo against line number 1 of invoice I-101:

Credit Memo Number: CM-101

Bill-To: ABC Inc

Credit Memo Date: 01-Jun-94

Credit Memo Amount: -1000

Credit memo number CM-101 would be represented in Receivables tables as follows:

RA_CUSTOMER_TRX
customer_
trx_id
trx_number bill_to
customer_id
trx_date previous_
customer_
trx_id
123456 CM-101 ABC Inc 01-Jun-94 101467

The previous_customer_trx_id column references the original transaction you have credited.

RA_CUSTOMER_TRX_LINES
customer_
trx_line_id
customer_
trx_id
link_to_
cust_trx_
line_id
line_type extended_
amount
previous_
customer_
trx_id
previous_
customer_
trx_line_id
150 123456   LINE -926 101467 100
151 123456 120 TAX -74 101467 101

Based on the example credit memo, Receivables inserts two records into RA_CUSTOMER_TRX_LINES. The total value of the credit memo is prorated between the invoice and tax lines associated with line 1 of the original invoice. The previous_customer_trx_line_id column references the customer_trx_line_id of the original invoice you have credited.

RA_CUST_TRX_LINE_SALESREPS
cust_trx_line_
salesrep_id
sales_rep_id customer_trx
_line_id
revenue_
amount_split
non_revenue_
amount_split
prev_cust_trx_line
salesrep_id
150205 1492 100 -463 0 140195
150206 1525 100 -463 0 140196
150207 1492 101 0 -37 14097
150208 1525 101 0 -37 14098

Assuming the credit memo only applied to the first line of the invoice, salesperson 1492 and salesperson 1525 will split the loss of the sales credit. The prev_cust_trx_line_salesrep_id column references the original sales credit from the original invoice.

RA_CUST_TRX_LINE_GL_DIST
cust_trx_line_
gl_dist_id
code_combination_id customer_trx
_line_id
account_class amount
150160 01-1200-1000-3000   REC -1000
150161 01-8100-1000-3000 150 REV -926
150162 01-4100-1000-3000 151 TAX -74

Because this is a credit memo, the revenue and tax accounts will be debited and the receivable will be credited.

AR_PAYMENT_SCHEDULES
                 
payment
_schedule
_id
amount
_due_
original
amount_
due_
remaining
customer
_trx_id
trx_
number
status amount_
applied
class amount_
adjusted
400100 -1080 0 123456 CM-101 CL -1080 CM NULL

The class column of the credit memo payment schedule is CM. The example credit memo has a status of CL (closed) and the amount_applied column equals the amount of the credit memo, because the credit memo has been applied to an invoice. The amount_due_original column equals the amount of the credit memo, -1000. The amount_due_remaining is zero because the credit memo has been applied to an invoice.

AR_PAYMENT_SCHEDULES
                 
payment
_schedule
_id
amount
_due_
original
amount_
due_
remaining
customer
_trx_id
trx_
number
status amount_
applied
class amount_
credited
30191 6400 5400 101467 I-101 OP NULL INV -1000

Receivables updates the payment schedule of the invoice to reflect the application of the credit memo. The amount_due_remaining column is reduced by -1000 and the amount_credited column is -1000, the amount of the credit memo.

AR_RECEIVABLE_APPLICATIONS
receivable_
application
_id
amount_
applied
status payment_
schedule_
id
customer
_trx_id
cash_
receipt
_id
applied_
payment_
schedule_
id
applied_
customer_
trx_id
400 1000 APP 400100 123456 NULL 30191 101467

Receivables uses the AR_RECEIVABLE_APPLICATIONS table to store the mapping of the credit memo to the invoice being credited. The payment_schedule_id and customer_trx_id columns contain the credit memo data, while the applied_payment_schedule_id and applied_customer_trx_id reference the original invoice. If the credit memo applies to an invoice with multiple payment schedules, a record is inserted into AR_RECEIVABLE_APPLICATIONS for each payment schedule of the invoice. The code_combination_id column, which is not shown, stores the receivable account of the invoice. However. when the transaction is posted to the general ledger it posts as two distributions. One entry is posted to the receivable account of the credit memo, as it is stored in the RA_CUST_TRX_LINE_GL_DIST table, and the other entry is posted to the receivable account of the invoice, as it is stored in the RA_CUST_TRX_LINE_GL_DIST table.

For a standard credit memo, the receivable account of the credit memo is debited, while the receivable account of the invoice is credited. Normally, the receivable accounts will be the same, but this process permits the flexibility of using a unique receivable account to record your credit memos.

See Also

On-Account Credit Memos


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