Voiding Transactions
Receivables lets you make a debit memo, credit memo, on-account credit, invoice, or chargeback invalid by updating the transaction type. You can only void a transaction if both of the following are true:
- it does not have any activity against it
- it has not been posted to your general ledger
Prerequisites
To void a transaction:
1. Navigate to the Transaction or the Transaction Summary window.
2. Query the transaction.
3. Change the transaction Type to your 'void' transaction type.
See Also
Transactions
Define a transaction type of 'void' (set Open Receivables to No)