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   To find orders for a customer:

1. From the Navigator, choose Account Management -> Order History.

The Find Order History window appears and the customer name and number for the account or contact.

2. Choose whether to search for orders within your territory or from all orders, selecting from the search poplist.

3. Enter additional search criteria, if appropriate. You can enter any criteria in the following fields:

Booked Date: The date that an order is booked, signifying that the order is firm and includes all the information necessary to be processed through its order cycle. If you enter a date in the From field, only orders booked from that date forward are presented. If you enter a date only in the To field, only orders booked up to that date are presented. To view a specific date range, enter a date in each field. In this case, orders booked within that range are presented inclusively.

Order Type: A classification of an order.

Order Number: A number that uniquely identifies an order.

Total Order Amount: The dollar amount of the order. Enter a value in the From field to find all orders greater than or equal to that dollar amount. Enter a value in the To field to find all orders less than or equal to that dollar amount. Enter a value in both fields to find all orders within that dollar range, inclusive.

Ship To: The address of the customer who is to receive products or services listed on the invoice or order.

Bill To: The address of the customer who is to receive the invoice. Equivalent to Invoice To Address in Oracle Order Entry.

Postal Code: Search for orders to customers within a range of postal codes.

4. Choose the Find Orders button or the Find Order Lines button.

• Use Find Orders to view a summary of the orders matching your search criteria.

• Use Find Order Lines to view a summary of the order lines matching your search criteria.