Viewing a Customer Order Summary
The Customer Order Summary window displays the order history for a customer.
1. From the Navigator, choose the Account Management -> Order History.
2. Enter your search criteria.
3. Choose the Find Orders button to open the Customer Order Summary window.
Notice that this is a folder window. You can customize the arrangement of information on this window and save this arrangement for retrieval later. Other fields displayed in the window are:
Product Agreement: An arrangement with a customer that sets business terms for sales orders in advance. Oracle Order Entry lets you assign pricing, accounting, invoicing, and payment terms to an agreement.
Sales Channel: A method used to generate a sales order, such as telemarketing, direct marketing, or sales partner.
Sales Rep: The sales representative associated with the order.