Viewing a Customer Order Line Summary
The Customer Order Line Summary window displays the order history, by order line, for a customer.
1. From the Navigator, choose the Account Management -> Order History.
2. Enter your search criteria.
3. Choose the Find Order Lines button to open the Customer Order Line Summary window. The following fields appear:
Line Number: A number that uniquely identifies a specific line of an order.
Line Type: A classification of an order line.
Item Type: An item is anything you make, purchase, or sell including components, subassemblies, finished products, or supplies. Item type is a classification of an item.
- A standard item type is any item that can have a bill or be a component on a bill.
- A model item type is an item with options that you can choose from when you place an order.
- A kit is an item that has a standard list of components that you ship when you process an order for that item.
Item Description: A description of a product you offer for sale.
System: A grouping of products based on some criteria. For example, if you support computer software applications, you can group all applications your customers install on a single machine into a system.