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When you are running in single-user mode, only To Dos assigned to yourself will be exported to schedule plus. To add To Dos assigned to you but created by another user into schedule plus, you will need to run the Oracle Sales and Marketing - Schedule+ synchronization.

In the group mode, a centralized Microsoft mailbox must be setup and all the shared schedules must reside on this mailbox. The usernames for the mailbox should be exactly the same as the email address stored in HR database. If a person (such as a manager) wants to assign To Dos to other employees, they must be granted access to their schedules (this can be done by the employee in Schedule+).

When the schedules are shared, a person can mark their schedule items as private. In this case, others can only see the start and end time of the private schedule, not the contents.