Overview of OSM and Schedule+ Integration
Oracle Sales and Marketing supports integration of appointments with Microsoft Schedule+. Synchronization between OSM and Schedule+ is performed for all To Dos activities with a valid start and end time. If either the start date or end date is null, then the To Dos is assumed to be a task and is not inserted in Microsoft Schedule+.
To activate the integration between OSM and Schedule+, the following OSM profile must be turned on:
- OSM: Enable MS Schedule+ Integration.
This profile can be set to YES or NO at the site or user-level.
Note: When the Schedule+ integration is turned on, the initial insert into Activities may be a bit slow as the OLE server needs to be activated.
