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Updating a repair's status to Ready to be Returned indicates that no further repair processing is required. The customer may have sent the wrong item, or the item that has been returned does not need repair. This feature is also useful if you track repair costs manually without using the automated WIP job creation process, discussed in the process flow. For example, an item may be received for repair and repaired in WIP via a manually created job. When the repair is complete, this feature will allow you to ship the repaired product to your customer.
Note: You can choose Undo Return Item from the Special menu to negate this action.
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