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For example, an order cycle for orders containing products that you typically ship and copy to the installed base might contain the following cycle actions:
Note that the Service Interface processes a particular sales order line only once. Therefore, you should place the Service Interface cycle action at a point in your order cycle after which sales order changes, like pricing changes or installation detail changes, will not occur. Generally, this is after the Pick Release or Ship Confirm cycle actions.
Note also that it is not necessary to place the Service Interface cycle action in order cycles for returned products. The Service Interface ignores RMAs.
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