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Customer Products

A customer product is an instance of a particular product you have sold to an end customer or distributor. The customer product reference number uniquely identifies any customer product (serialized or non-serialized) in the installed base. A customer product is further distinguished by a quantity, serial number (if the serviceable product it represents is under serial control in Oracle Inventory and has been assigned a serial number at the time of shipment), its location code (bill-to, ship-to, and installation location), contacts, order information, and revision history.


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