Warranties
Warranties allow you to associate a support service with a product automatically. You can define a warranty as a component in the bill of material for a serviceable product. The warranty record is automatically associated with the customer product in the installed base upon ordering and shipment of the product to the customer. Just like service programs, warranties are defined by the hours of coverage provided and the scope of the service coverage in terms of material, labor, and expense.
Each serviceable product can be shipped with one or more base warranties defined as components in the product's bill of material.
