Sample Holds
Hold Example 1
You can define different holds to stop an order at any point in its cycle. For example, you may be opening a new distribution center. You want to hold shipment of all orders to customers that will be serviced by that distribution center until the center is complete. You define a hold that is effective only at the cycle action of Pick Release, and use that hold to create a hold source for each customer site that your new center will service. This type of hold allows you to continue taking orders for these customer sites, but not to release them, and to invoice any orders for these customer sites that have already shipped. Once your new distribution center is opened, you remove the hold source and all the held orders can be processed.
Hold Example 2
You can place a hold on a particular item. For example, you may have a product under revision. You want to continue taking orders for the item, but you do not want to release them until you have finished your revision. As in the previous example, you define a hold that is effective only at the cycle action of Pick Release, and use that hold to define a hold source for the specific item. Oracle Order Entry/Shipping then holds only order lines for the specific item. All other order lines can continue to flow through the cycle, provided they are not in a ship set with the item being held. When your revisions are complete, you remove the hold source, Pick Release the order lines, and ship the new, revised product to your customers.
Hold Example 3
You can also place a hold on one particular order. For example, you have taken an order from a customer but need to negotiate more clearly the terms and conditions of this order. You realize this after the order has been booked and is progressing through its cycle. You can apply the hold without worrying about where it is in the cycle by defining a hold that is not tied to a specific order cycle action. Using this hold, you create a hold source just for the order you want to hold. All other orders for the same customer or items continue to process. When you have completed the revision and the item is ready to ship, you remove the hold and the order progresses.
