Oracle Corporation Home Page
http://www.oracle.com |
This Web site is the starting point for general information on Oracle Corporation. |
Alliance Online
http://alliance.oracle.com |
Oracle provides leading-edge technology, education, and technical support that enables you to effectively integrate Oracle into your business. By joining the
Oracle Partner Program, you demonstrate to customers that you are committed to delivering innovative Oracle-based solutions and services.
The greater your commitment to Oracle, the more we can help you grow your business. It's that simple. The value you derive is associated directly with your le
vel of commitment. |
Oracle Education
http://education.oracle.com/ |
Customers come to Oracle Education with a variety of needs. You may require a complete curriculum based on your job role to enable you to implement new techno
logy. Or you may seek an understanding of technology related to your key area of responsibility to help you meet technical challenges. You may be looking for
self-paced training that can be used as an ongoing resource for reference and hands-on practice. Or, you may be interested in an overview of a new product upg
rade. Whatever your training need, Oracle Education has the solution. |
Oracle Technology Network
http://technet.oracle.com/ |
The Oracle Technology Network is your definitive source for Oracle technical information for developing for the Internet platform. You will be part of an onli
ne community with access to free software, Oracle Technology Network-sponsored Internet developer conferences, and discussion groups on up-to-date Oracle tech
nology. Membership is free. |
Oracle Store
http://oraclestore.oracle.com/ |
This is Oracle's online shopping center. Come to this site to find special deals on Oracle software, documentation, publications, computer-based training prod
ucts, and much more. |
Oracle Support Services' Support Web Center
http://www.oracle.com/support/ |
Oracle Support Services offers a range of programs so you can select the support services you need and access them in the way you prefer: by telephone, electr
onically, or face to face. These award-winning programs help you maintain your investment in Oracle technology and expertise.
Here are some of the resources available in the Support Web Center: |
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OracleMetaLink is Oracle Support Services' premier Web support service. It is available to Oraclemetals custom
ers (Gold, Silver, Bronze), 24 hours a day, seven days a week.
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OracleLifecycle is designed to deliver customized, industry-focused, full life-cycle support solutions that enable industry leaders to
use Oracle technology to make smart business decisions, achieve operational excellence, and succeed in their markets.
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Oracle Support Services has launched a new line of services called ExpertONLINE. These services provide online database administration
for companies looking to supplement their existing DBA staff or fill a DBA role. Services range from ExpertDETECT, a monitoring, diag
nostic, and recommendation service, to ExpertDBA, a full online database administration service.
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VSA is Oracle's Internet e-mail service; it is available to U.S. customers with an Oraclemetals support agreement. With VSA, you can i
nitiate a request for assistance through e-mail, bypassing the queues you may encounter when using telephone support. VSA also enables you to access Oracle's
bug database.
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This site provides resources to make your interactions with Oracle as easy as possible. Among the things you can do are:
- Learn what is a CPU Support Identification (CSI) number
- Update your technical contact information
- Find out whom to contact for invoice and collection issues
- Request product update shipments
- Access a glossary of Oracle Support Services terms
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This U.S.-based program has been established to help our customers understand and obtain maximum benefit from the support services they have purchased.
The visit typically offers a customized orientation presentation, a comprehensive overview and demonstration of Oracle's electronic services, and helpful tips
on working more effectively with Oracle Support Services.
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This site contains articles, guides, and other documentation to help you leverage the wealth of knowledge and reference material that Oracle Support Services
produces.
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