Contents

Title and Copyright Information

Preface

1 Preinstallation

Installation Overview

Installation Requirements

System Requirements

Software Requirements

Preinstallation Tasks

Task 1: Back Up and Shut down Existing Database and Log Files

Task 2: Install and Configure the Oracle8 Universal Data Server

Task 3: Start the Processes Necessary for Installation

Task 4: Configure Net8 (Database Node Installation) TNSLISTENER80

Task 5: Configure Net8 (Multiple Instance Installations Only)

2 Installing and Configuring Oracle Unified Messaging

Installing Oracle Unified Messaging

Mounting the Product CD-ROM Manually

Running the Oracle Universal Installer

Entering File Locations

Verifying Your Installation Settings

Starting the Configuration Assistant Manually

Configuration Assistant Screen Buttons

Specifying File Locations

Entering Passwords

Specifying Oracle eMail Server Parameters

Specifying Oracle eMail Server Passwords

Entering LDAP Information

Exiting the Configuration Assistant

3 Post Installation

Post Installation Tasks

Task 1: Create the Oracle Unified Messaging LDAP Schema

Task 2: Encoding the Helpdesk Password

Task 3: Configuring the oomgr RMI Process

Task 4: Starting the Oracle Unified Messaging Processes

Task 5: Configuring Apache Listener Port

Task 6: Configuring JServ

Task 7: Starting Apache JServ

Task 8: Configuring HelpDesk

Task 9: Updating Real Audio (only if Real Audio is installed)

Task 10: Updating the Tiff to Gif Executable (only if a Tiff to Gif executable is installed)

4 Troubleshooting

Log Files and Trace Files

Troubleshooting Hints