Contents

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Preface

1 Introduction

Oracle Email Overview

Oracle Email Features

Message Store

Open Standards-Based Messaging

WebMail

Extended Server Side Filters

Integration With Other Applications

Enhanced Administration Features

2 Provisioning

Managing Oracle Email

Managing Domains

Domain Attributes

Creating Domains

Modifying Domain Settings

Managing Users

E-mail User Attributes

Adding E-mail Users

Modifying E-mail User Attributes

Setting Default New User Attributes

Removing E-mail Users

Managing Aliases

Alias Attributes

Creating a New Alias

Editing Alias Properties

Deleting Aliases

3 Servers and Processes

Mail Store

Modifying Mail Store Connection Parameters

Mail Store Parameters

Server Side Filters

Managing Services and Processes

Starting, Stopping, or Reinitializing All Server Processes

Creating a Server Instance

Creating a Server Instance with the Same Parameter Values as an Existing Server Instance

Deleting a Server Instance

Starting a Server Instance

Stopping a Server Instance

Reinitializing a Server Instance

Modifying Server Default Parameters

Modifying Parameters for a Specific Service Process

IMAP4 and POP3 Processes

Process Architecture

IMAP and POP Server Parameters

Managing IMAP and Pop Servers

SMTP Process

Various Configurations

Message Flow

SMTP Inbound Server Architecture

SMTP Outbound Server Architecture

Rewriting Rules

SMTP Server Parameters

Managing SMTP Servers

Housekeeping Process

Oracle Text

Tertiary Storage

Housekeeping Parameters

Managing Housekeeping

List Server Process

List Attributes

List Parameters

List Server Mail Interface

Archiving Lists

External Lists

Mail Merge

Managing Lists

Modifying Default New List Attributes

List Server Parameters

Managing List Servers

NNTP Server Process

About News Servers

Storage Requirements

Article Caching for Performance

NNTP Processes

Peer Server Parameters

Managing Peer Servers

NNTP Server Parameters

Managing NNTP Servers

About Newsgroups

Newsgroup Parameters

Managing Newsgroups

WebMail

Tool Kit Default Settings

WebMail Properties

4 Security

Overview

Email System Component Security

Network Security

Firewalls

Non-Technical Considerations

SSL

Obtaining a SSL Server Certificate

Configuring the Network Listener for SSL

Configuring Protocol Servers for SSL

Configuring SSL from Protocol Servers and Oracle Internet Directory

Configuring SSL for WebMail

Anti-Spam

Third Party Anti-Spam Filters

Native Anti-Spam

Anti-Virus

External Filter Process

External C Callouts

Applying an Existing Anti-virus Policy to a Service Process

Anti-Virus with Symantec

Virus Scrubber

Configuring the Virus Scrubber Through WebMail

Configuring Virus Scrubber Through Oracle Enterprise Manager

Command-line

Virus Scanning and Removal through PL/SQL Scripts

Usage Examples

5 Backing Up and Recovering Oracle Email

Overview of Oracle Email Backup and Recovery

Backing Up and Recovering the Database

Backing Up and Restoring User Data with oesbkp

Recovering Messages with LogMiner

Setting Up LogMiner to Recover Mail

Using LogMiner to Recover Mail

lmmr_setup Package

mail_recovery Package

Recovering Messages with Flashback Query

Using Flashback Query to Recover Messages

MAIL_RECOVERY_FQ Package

6 Charting and Monitoring

Using OESMON

Using OESCHART

Setting the Statistics Collection Interval

Cleaning Up Mail Statistics

Mail Statistics Schema

Creating Graphs

7 Command Line Interface

OESCTL

Getting Usage Information

OESCTL Syntax

Examples

OESUCR

Usage

Examples

OESDL

Usage

Examples

OESRL

Usage

Examples

OESUTIL

Changing Passwords

Deleting Domains

OESNG

File Format

Parameters

Usage

Examples

OESPR

File Format

Parameters

Usage

Examples

8 Parameters and Log Files

Server Parameters

IMAP

POP

SMTP

Housekeeping

List Server

NNTP

Debug Level Parameters

WebMail Properties

WebMail LDAP Properties

Log Files

Log File Locations

9 Error Messages

Overview

IMAP and POP

SMTP

Housekeeping

List Server

NNTP

WebMail

Virus Scrubber

A Shared Folders

Overview of Shared Folders

Understanding Access Control Lists for Shared Folders

Managing Public Folders

B Alias and Distribution List Look Up

Enabling Alias Lookup From Standard Clients

Enabling Distribution List Lookup From Standard Clients

Distribution List Synchronization Utility

Synchronizing One or Multiple Distribution Lists

Synchronizing All Distribution Lists from a Private E-mail Namespace

C Oracle Email Access Control Lists

Mail Server Access Control Lists

Oracle Internet Directory Group Membership for EmailAdminsGroup

Oracle Email Privilege Groups

D Co-existence

Overview

MX Records

Oracle Email Co-existence Features

Aliases and Rewriting Rules

Troubleshooting

E Server Statistics

POP Statistics

IMAP Statistics

SMTP In Statistics

SMTP Out Statistics

Housekeeping Statistics

List Server Statistics

NNTP In Statistics

NNTP Out Statistics

Virus Scrubber

F Oracle Email Supported RFCs

Index