Oracle® Collaboration Suite Using Oracle Webmail Release 2 (9.0.4) Part Number B10897-01 |
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Copyright © 2003, Oracle Corporation. All Rights Reserved.
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Using Oracle Webmail
Release 2 (9.0.4)
July 2003
Part No. B10897-01
You can use Oracle Webmail to:
This guide provides instructions for:
You access Oracle Webmail through a Web browser by entering a unique Web address, known as a Uniform Resource Locator (URL), assigned to the Oracle Webmail login page by your administrator.
To access Oracle Webmail:
NoteYou can set the Oracle Webmail URL as a bookmark or make it your home page using your browser's preferences. |
NoteAfter you log in to Oracle Webmail, you can access other Oracle Collaboration Suite applications, such as Oracle Calendar, without reauthenticating. |
All Oracle Webmail pages have links to Mail, Directory, Return to Portal, Preferences, Logout, and Help at the bottom and content areas that change depending upon which application you are using.
Oracle Webmail pages also contain the following elements:
After you log in to the Oracle Webmail, click the Mail tab. The All Messages subtab is selected by default, showing the contents of the INBOX folder in the message list view. To view a different folder, select it from the Select a folder list and click Go. From the All Messages page, you can view, manage, and search for any of the messages in your message store.
Additional subtabs under the Mail tab include the following:
NoteWhen you set and enable a Trash folder, an Empty Trash button also displays. |
Located below the subtab bar is a series of navigational links you can use to return to the message list view of a folder.
For example, if you select the navigational links All Folders >
INBOX >
hello, you view a message with the subject hello from the INBOX folder. If you click the INBOX link, you return to the message list view of the INBOX folder. If you click the All Folders link, you go to the All Folders page.
This section describes the following tasks:
From the All Messages page, you can view or listen to any of the three different message types supported by Oracle Collaboration Suite: e-mail, voice mail, and fax. Voice mail and fax messages are labeled as such in the Subject column of the All Messages page. E-mail messages display the subject of the message in the Subject column.
To refresh the message list view, click Get Mail.
Notes:
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To view or listen to a message:
Notes
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Within the message detail view, you can choose how you want to manage a message you are viewing.
This section describes the following tasks:
To reply to an e-mail message:
Note: You can forward only one message at a time. Depending on how your message forward preferences are set, forwarded messages are either sent as attachments or as a quote. |
See Also: Oracle Collaboration Suite Setting Preferences for information about message forward preferences |
To forward an e-mail, voice mail, or fax message to any recipient:
To delete messages from the message list view, select the box or boxes next to the message or messages you want to delete and click Delete. To select all messages in the message list view, click Select All.
Note: Clicking Select All selects all of the messages on the page, as opposed to all of the messages in the folder. |
Depending upon how your message preferences are set, deleted messages either have a red X next to the message or are moved directly to the Trash folder. If a red X displays next to the message, click Compact Folder to delete the message.
See Also: Oracle Collaboration Suite Setting Preferences for instructions on how to set your deleted message preferences |
To empty the Trash folder, click Empty Trash. All messages contained in the Trash folder are permanently expunged from your account.
To move messages to specific folders:
NoteClicking Select All selects all of the messages on the page, as opposed to all of the messages in the folder. |
Oracle Webmail has a search feature you can use to search your folders for particular messages. You can use either a simple search or an advanced search.
To search your folders using the simple search feature:
To search your folders using the advanced search feature:
NoteOracle Webmail supports the wild card character * for searches. |
NoteDepending upon which criterion you choose, the adjacent list has different choices, noted for each criterion in bold type. |
NoteDates must be specified in the DD-MMM-YYYY format, as in 01-jul-2002. |
Oracle Webmail provides you with all the tools you need to generate e-mail messages. You can compose and send e-mail messages, set message priority, save composed messages as a draft or a template, and add or remove attachments.
This section describes the following tasks:
Note: If you are using Internet Explorer, you can compose messages in HTML format. If you are using Netscape Navigator, you can compose messages in text format only. |
To compose an e-mail message:
You can save a message as a draft, return to finish the message, and send it at a later time. Use this feature for messages that require revisions before sending or for messages that you want to send later.
To save an e-mail message as a draft:
The message is saved to the Drafts folder and can be retrieved from there.
See Also: Oracle Collaboration Suite Setting Preferences for more information about setting a Drafts folder |
You can save a message as a template to avoid having to compose the same message many times. For example, if you are on a distribution list that requires you to keep the other subscribers on the list up to date on a certain project, you can save your initial message as a template, changing only the content, as necessary.
Note: You must first set your Template folder in Preferences, before this feature becomes available to you. |
See Also: Oracle Collaboration Suite Setting Preferences for more information about setting a Templates folder |
To save an e-mail message as a template:
The message is saved to the Template folder you specified and can be retrieved from there.
You can attach various types of files to your e-mail messages, such as text files, graphics, and audio files.
To attach a file to a message:
To remove an attachment from your message, do the following:
Oracle Webmail organizes all messages in folders. By default, all incoming messages are saved in the folder called INBOX. You can create and name new folders and subfolders to manage your messages according to project, client, or subject criteria. You can also use filters to place incoming messages into folders other than the INBOX.
The server only creates the INBOX folder. If you decide to have a copy of sent messages stored, or to have deleted items moved instead of deleted, you must create these folders prior to setting the preferences.
See Also:
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Additional folders that have specific purposes include Trash, Drafts, and Templates folders.
This section describes the following tasks:
To view your folders, click the All Folders subtab under the Mail tab. Folders are listed in descending alphabetical order after INBOX and the following folders, if set: Sent, Drafts, Templates, and Trash.
Each folder is organized so that you can quickly see:
Notes:
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To create a folder or subfolder:
Your new folder displays in the list. Subfolders display in an indented list beneath the parent folder.
To delete a folder or subfolder:
NoteDeleting a folder deletes both the folder and all the messages it contains. |
To rename your folders and subfolders:
Expunging folders completely removes any messages marked as deleted from the server.
Caution: You cannot undo this action. |
To expunge folders:
You can share any of the folders that you own with other Oracle Collaboration Suite users, and other users can share their folders with you.
To share your folders:
Shared folders display on the All Folders page with an editing icon in the Shared column of the folders list. Click this icon to display the Edit Folder page and edit the name of the folder, add or delete users from the Grantee list, or change the privileges of individual users.
Public distribution lists are similar to the distribution lists you can create in your address book.
Public distribution lists differ from other distribution lists because they are:
Any Oracle Collaboration Suite user can own a public list. Public distribution lists can be managed using either Oracle Webmail or the e-mail command client interface.
This section describes the following tasks:
The e-mail command client interface is simply using an e-mail message to send one or more of a set of commands to a list ID to perform certain actions. The commands are subscribe, unsubscribe, scheduling, help, suspend, resume, list, invite, and approve, and are described in the sections that follow.
Note: The e-mail command client interface is accessed by sending an e-mail message in a particular format and content tolist_ID -admin @ domain .
For example, if you want to subscribe to the There is no need to enter anything on the Subject line of the message as the list server does not recognize this line. |
Commands are sent in the message body of an e-mail message.
The following is a list of characteristics of the e-mail interface commands:
The list administrator executes the commands and replies with a success or failure message.
Any Oracle Collaboration Suite user can subscribe to a public distribution list. If you subscribe to a restricted list, an e-mail message is sent to you confirming or denying your subscription.
To subscribe to a list using Oracle Webmail:
When you subscribe to a public distribution list, you are sent an e-mail message containing a help menu for the list and orclmailmergetags
to use with certain e-mail command client functions.
To subscribe to a list using the e-mail command client interface, send the command subscribe
in the message body of an e-mail to the list_ID
-admin
@
domain
.
To subscribe a specific mail ID to a list using the e-mail command client interface, send the following command in the message body of an e-mail to the list_ID
-admin
@
domain
:
subscribe mailid=mailid
In the preceding command:
mailid
is the mail ID that is to be subscribed to the list. The default is the sender's ID.The list server responds to the user's request with a message instructing the user to send the following confirmation command in the body of an e-mail message back to the list_ID
-admin
@
domain
:
subscribe reconfirm=unique_identifier@domain
In the preceding command:
unique_identifier
is a unique string generated by the list server and sent in the reconfirmation message to the user (the user can cut and paste this line from the reconfirmation message into the response).The reconfirm
parameter is used with the mailid
parameter when a user subscribes to a restricted list. The subscription request is sent to the owner of the list who must respond with a message in the form:
subscribe mailid=userid reconfirm=mailid
Notes
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Possible errors are as follows:
Incorrect command syntax
: Occurs if an incorrect command is issued. Possibilities include spelling errors or incorrect variable values.Already subscribed
: Occurs if subscription is requested for a mail ID that is already subscribed to the listTo unsubscribe from a list using Oracle Webmail:
To unsubscribe from a list using the e-mail command client interface, send the command unsubscribe
in the message body of an e-mail to the list_ID
-admin
@
domain
.
To unsubscribe a specific mail ID from a list using the e-mail command client interface, send the following command in the message body of an e-mail to the list_ID
-admin
@
domain
:
unsubscribe mailid=mailid
In the preceding command:
mailid
is the mail ID to unsubscribe from the list. The default is the sender's mail ID.The list server responds to the user's request with a message instructing the user to send the following confirmation command in the body of an e-mail message back to the list_ID
-admin
@
domain
:
unsubscribe reconfirm=unique_identifier@domain
In the preceding command:
unique_identifier
is a unique string generated by the list server and sent in the reconfirmation message to the user (the user can cut and paste this line from the reconfirmation message into the response).The reconfirm
parameter is used with the mailid
parameter when a user unsubscribes from a restricted list. The unsubscription request is sent to the owner of the list who must respond with a message in the form:
unsubscribe mailid=userid reconfirm=mailid
Notes
|
Possible errors are as follows:
Incorrect command syntax
: Occurs if an incorrect command is issued. Possibilities include spelling errors or incorrect variable values.Unknown subscriber
: Occurs if the unsubscribe command is sent for a mail ID that is not subscribed to the list.
See Also"Using the E-mail Command Client Interface to Manage Public Distribution Lists" for more information about command syntax |
To schedule delivery of an e-mail message to members of a public distribution list, send the following command in the message body of an e-mail message to the list ID, followed by the message text:
<orclmailmergetags> send_schedule=DD-MMM-YYYY [hh24:mi] [+/-TZH:TZM] </orclmailmergetags>
Notes: All of this information must be contained on one line in the message in plain text. No line breaks or HTML tags are tolerated inside the<orclmailmergetags> tag. |
In the preceding command:
orclmailmergetags
are notices sent to a user when they subscribe to a public distribution listDD-MMM-YYYY
is the mandatory two-digit date, three-character month, and four-digit year to schedule the e-mail to be senthh24:mi
is the time to which the sending server is set based on a 24 hour clock (optional)+/-TZH
is the hour of the location to which you want to send the message relative to either Greenwich Mean Time (GMT) or the local time, depending upon how the server sending the message is set (optional)TZM
: The minutes associated with the previously explained hour (optional)For example, to schedule a message sent from the payroll department of an enterprise to all employees at midnight on May 31, 2004, send the following message to payroll@acme.com
:
<payrollmergetag>send_schedule=31-MAY-2004 00:00 -07:00 </payrollmergetag> Your salary for the month of May has been credited to your bank account.
Note: Some parts of the world observe daylight savings. |
If an e-mail is scheduled for delivery in the future, then it is delivered on that date. If an e-mail is scheduled for delivery on a past date or no time value is entered, it is sent at the current date and time.
If no value for time zone is entered, the information from the RFC 822 date header of the message is used.
To obtain information about a public distribution list, send an e-mail message to the list ID and type help
in the message body.
Notes:
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Possible error is as follows:
Incorrect command syntax
error occurs if an incorrect command is issued. Possibilities include spelling errors or incorrect variable values.
See Also: "Using the E-mail Command Client Interface to Manage Public Distribution Lists" for more information about command syntax |
Public distribution lists can be very large and can have many subscribers. You will receive messages from the list every time a subscriber posts a message. You can suspend communication from your lists to minimize the amount of mail you receive during an absence.
To temporarily suspend delivery of e-mail from a public distribution list:
To temporarily suspend delivery of mail from a list using the e-mail command client interface, send the command suspend
in the message body of an e-mail to the list_ID
-admin
@
domain
.
To temporarily suspend delivery of mail for a specific mail ID from a list using the e-mail command client interface, send the following command in the message body of an e-mail to the list_ID
-admin
@
domain
:
suspend mailid=mailid
In the preceding command:
mailid
is the mail ID to suspend delivery of mail from the list. The default is the sender's mail ID.The list server responds to the user's request with a message instructing the user to send the following confirmation command in the body of an e-mail message back to the list_ID
-admin
@
domain
:
suspend reconfirm=unique_identifier@domain
In the preceding command:
unique_identifier
is a unique string generated by the list server and sent in the reconfirmation message to the user (the user can cut and paste this line from the reconfirmation message into the response).The reconfirm
parameter is used with the mailid
parameter when a user has mail delivery suspended from a restricted list. The suspend request is sent to the owner of the list who must respond with a message in the form:
suspend mailid=userid reconfirm=mailid
Notes
|
Possible errors are as follows:
Incorrect command syntax
: Occurs if an incorrect command is issued. Possibilities include spelling errors or incorrect variable values.Unknown subscriber
: Occurs if the suspend command is sent for a mail ID that is not subscribed to the list.
See Also: "Using the E-mail Command Client Interface to Manage Public Distribution Lists" for more information about command syntax |
A subscriber can resume the delivery of mail from a public distribution list following a suspension of mail delivery.
To resume delivery of mail from a public distribution list using Oracle Webmail, do the following:
To resume delivery of mail from a list using the e-mail command client interface, send the command resume
in the message body of an e-mail to the list_ID
-admin
@
domain
.
To resume delivery of mail for a specific mail ID from a list using the e-mail command client interface, send the following command in the message body of an e-mail to the list_ID
-admin
@
domain
:
resume mailid=mailid
In the preceding command:
mailid
is the mail ID to resume delivery of mail from the list. The default is the sender's mail ID.The list server responds to the user's request with a message instructing the user to send the following confirmation command in the body of an e-mail message back to the list_ID
-admin
@
domain
:
resume reconfirm=unique_identifier@domain
In the preceding command:
unique_identifier
is a unique string generated by the list server and sent in the reconfirmation message to the user (the user can cut and paste this line from the reconfirmation message into the response).The reconfirm
parameter is used with the mailid
parameter when a user has mail delivery resumed from a restricted list. The resume request is sent to the owner of the list who must respond with a message in the form:
suspend mailid=userid reconfirm=mailid
Notes
|
Possible errors are as follows:
Incorrect command syntax
: Occurs if an incorrect command is issued. Possibilities include spelling errors or incorrect variable values.Unknown subscriber
: Occurs if the resume
command is sent for a mail ID that is not subscribed to the listIncorrect usage
: Occurs if the resume command is sent for a mail ID that is not suspended
See Also"Using the E-mail Command Client Interface to Manage Public Distribution Lists" for more information about command syntax |
To view all public distribution lists:
To view all public distribution lists, send an e-mail message to the list ID and type list
in the message body.
Possible error is as follows:
Incorrect command syntax
error occurs if an incorrect command is issued. Possibilities include spelling errors or incorrect variable values.
See Also: "Using the E-mail Command Client Interface to Manage Public Distribution Lists" for more information about command syntax |
To send out subscription invitations to public distribution lists you own:
To send out subscription invitations to public distribution lists you own using the e-mail command client interface, send the following command in the message body of an e-mail to the list_ID
-admin
@
domain
:
Invite mailid=mailid mailid=mailid mailid=mailid…
In the preceding command, mailid
is a list of mail IDs to which the invitations are sent. At least one ID is required, and there is no default value.
Notes:
|
Possible errors are as follows:
Incorrect command syntax
: Occurs if an incorrect command is issued. Possibilities include spelling errors or incorrect variable values.
See Also: "Using the E-mail Command Client Interface to Manage Public Distribution Lists" for more information about command syntax |
If you choose to make your list a moderated list, all posted messages are delivered to the moderator for approval. A moderator approves a message by sending an approve command to the list ID. The list administrator then delivers the mail to the subscribers of the list.
To send an approve command using the e-mail command client interface, send the following command in the message body of an e-mail message to the list ID:
Approve message=message_id
In the preceding command, the message_id
variable is mandatory, and is the unique ID of the message that moderators want to approve.
Possible errors are as follows:
Incorrect command syntax
: Occurs if an incorrect command is issued. Possibilities include spelling errors or incorrect variable values.Incorrect message id
: Occurs if the message ID specified in the mail does not match that of any mail awaiting approval
See Also"Using the E-mail Command Client Interface to Manage Public Distribution Lists" for more information about command syntax |
Any Oracle Collaboration Suite user can own a public distribution list. When you own a list, you are the administrator of that list. You can choose to restrict the list or have it moderated.
Lists you own are listed on the Lists you own page.
To initiate a list:
To post a message to a public distribution list to which you are subscribed:
You can create and store contact information for everyone with whom you communicate using the address book feature.
Note: Contact information is stored in Oracle Internet Directory. |
This section explains how to use your directory address book and contains the following topics:
To create a directory address book entry:
NoteTyping the contact name in the To field of a message automatically addresses the message to the e-mail address assigned to the contact name. |
To modify a directory address book entry: