2
Globalization

This chapter provides information about issues associated with muti-language support. It contains the following sections:

• Languages Supported
• Language Support for Installation
• Bidirectional Support for Arabic
• Language Support for the Web Conferencing Document Converter
• Character Sets for Infrastructure and Information Store Databases
• International User IDs

2.1 Languages Supported

Oracle Collaboration Suite, Oracle Email, Oracle Files, Oracle Web Conferencing, and Oracle Ultra Search support 18 languages besides English:

• Arabic
• Chinese - China
• Chinese - Taiwan
• Danish
• Dutch
• English - American
• English - British
• Finnish
• French
• German
• Greek
• Italian
• Japanese
• Korean
• Norwegian
• Portuguese
• Portuguese - Brazilian
• Spanish
• Swedish
• Turkish

Oracle Calendar and Oracle Wireless and Voice provide partial support for the same languages. Table 2-1 and Table 2-2 show which languages these features support.

Table 2-1 Oracle Calendar: Languages

Language	Web Client	Connector for Outlook	Windows Client	Other Clients
English	Yes	Yes	Yes	Yes
French	Yes	Yes	Yes	No
German	Yes	Yes	Yes	No
Spanish	Yes	Yes	Yes	No
Italian	Yes	Yes	No	No
Danish	Yes	Yes	No	No
Dutch	Yes	Yes	No	No
Norwegian	Yes	Yes	No	No
Swedish	Yes	Yes	No	No

Table 2-2 Oracle Wireless and Voice

Language	Text	Voice
English	Yes	Yes
French	Yes	No
German	Yes	No
Spanish	Yes	No
Italian	Yes	No
Danish	Yes	No
Dutch	Yes	No
Norwegian	Yes	No
Swedish	Yes	No

2.2 Language Support for Installation

During the installation, the product language selection list determines which languages are installed. Oracle recommends that you choose the same languages for the infrastructure that you choose for the middle tier. You cannot add or remove languages after installation.

Note: Reinstalling a language that is already installed corrupts the repository. If, for example, the single sign-on server already supports Japanese, do not reinstall Japanese.

2.3 Bidirectional Support for Arabic

Only Internet Explorer 5.5 and later versions support bidirectional user interfaces.

2.4 Language Support for the Web Conferencing Document Converter

To choose languages for the Web Conferencing Document Converter in Windows, navigate as follows:

Start -> Programs -> Microsoft Office Tools -> Microsoft Office Language Options

2.5 Character Sets for Infrastructure and Information Store Databases

Oracle recommends using Unicode UTF8 as the database character set for the Collaboration Suite infrastructure and information store. Using Unicode ensures that different languages and encodings are handled properly in a global collaboration environment.

Unicode UTF8 is installed by default in the infrastructure database. You can upgrade the infrastructure and the information store to support additional character sets. Another support option for the information store is to create a custom database that uses a specific character set.

2.6 International User IDs

Oracle Collaboration Suite supports international non-ascii user IDs with certain exceptions:

Neither Oracle Workflow nor Files WebDAV (Web Folders) supports international user IDs.

You cannot use the mail administration Web interface to create mail accounts for international user IDs. Use the oesucr command line tool instead. Execute the tool as follows:

1. Prepare the user record file nonascii.txt, using UTF-8 encoding.

   mail=[e-mail]
   orclmailquota=400000000
   baseuserdn=cn=[non-ascii userid here],cn=users,o=oracle,dc=com
   
   

2. Execute oesucr:

   oesucr nonascii.txt -encoding=UTF-8