7
Oracle Voicemail & Fax

This chapter provides information about issues associated with Oracle Voicemail & Fax. It includes the following sections:

• What's New in this Release?
• Known Bugs

7.1 What's New in this Release?

Oracle continues to enhance Oracle Voicemail & Fax capabilities with features that make communicating and collaborating more efficient and productive. In Release 2 of the Oracle Collaboration Suite, Oracle Voicemail & Fax has added the following features:

• Directory access through the telephone

  The voicemail application in release 2 includes the ability to address messages to users without the need to know their phone numbers. Unique to Oracle, this directory allows callers to search for and address messages to users at a single site or the complete list of global voicemail users.

• Re-recorded and streamlined menu prompts

  Release 2 provides completely re-recorded menus streamlined for quick access to new voicemail messages and easier navigation through-out the telephone menus.

• Access to voicemail preferences through Outlook

  Continuing the theme of integration, Oracle Voicemail and Fax preferences are now integrated into the Oracle Connector for Outlook, enabling users to change their password, activate greetings and select languages without leaving their primary work environment.

• Additional languages

  Release 1 of the Oracle Collaboration Suite supported nine languages focused on the Americas and Northern Europe. Release 2 adds prompts for additional languages including:

• Arabic
• Chinese - China
• Chinese - Taiwan
• Finnish
• Greek
• Japanese
• Korean
• Norwegian
• Portuguese
• Portuguese - Brazilian
• Turkish

7.2 Known Bugs

This section describes the known bugs for Oracle Voicemail & Fax.

Table 7-1 Voicemail & Fax Known Bugs

Bug No.	Description
2811286	An error announcement is played when the user enters a password outside of the minimum or maximum digits allowed.
2805349	No vacation greeting reminder is played.
2580875	MWI requests might be processed out of order.
2209971	After shutting down a Windows-based Oracle Voicemail & Fax process, its Windows service might continue to report that it is running.
2178806	MWI service might throw an exception when restarted through the activation daemon.
1682964	Some error messages might not allow user interrupts.
2947219	Upgrading from CTMedia 2.1 to NetMerge 3.0 is not supported. You must perform a new installation of NetMerge 3.0 and Oracle Voicemail & Fax.
3027629	The Oracle Voicemail & Fax process page in Oracle Enterprise Manager displays the status of the Voicemail and Fax processes as down even if the processes are up. Workaround: None.