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Oracle® Collaboration Suite Installation and Configuration Guide
Release 2 (9.0.4.1) for AIX-Based Systems

Part Number B12204-02
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1 Installation Overview

This chapter provides an overview of the Oracle Collaboration Suite CD Pack contents and explains how to deploy the three Oracle Collaboration Suite installations. Oracle Corporation recommends reading this chapter before proceeding with the installation.

This chapter contains these topics:

1.1 What Are the Contents of the Oracle Collaboration Suite CD Pack?

The Oracle Collaboration Suite CD Pack includes the following CD-ROM sets:

These CD-ROM sets are described in the following sections.

1.1.1 Oracle9iAS Infrastructure Installation

Installation of the Oracle9iAS infrastructure is a prerequisite for all middle tier applications, such as Oracle Files and Oracle Calendar, that are installed with Oracle Collaboration Suite. The Oracle9iAS infrastructure must be installed first.


Note:

You can use the Oracle9iAS infrastructure provided in your Oracle Collaboration Suite CD Pack, or you can use an existing Oracle9iAS infrastructure if it is upgraded to work with Oracle Collaboration Suite. For more information, refer to Chapter 3, "Upgrading to Oracle Collaboration Suite Release 2 (9.0.4.1)".

The Oracle9iAS infrastructure consists of the following components:

  • Oracle9iAS Metadata Repository

    A preseeded database containing metadata and schemas needed to run Oracle Collaboration Suite instances. This repository is installed and configured with every Oracle9iAS infrastructure installation.

  • Oracle Internet Directory

    A directory service that enables information about dispersed users and network resources to be shared. Oracle Internet Directory implements the Lightweight Directory Access Protocol (LDAP), version 3.

  • Oracle9iAS Single Sign-On

    An enterprise-wide user authentication process that enables access to multiple accounts and Oracle Collaboration Suite applications.

  • Oracle Management Server

    Processes system management tasks and administers the distribution of these tasks across the network using the Oracle Enterprise Manager Console. The Console and its three-tier architecture can be used with the Oracle Enterprise Manager Web Site to manage not only Oracle Collaboration Suite, but your entire Oracle environment.

  • J2EE and Web Cache

    This installation of J2EE and Web Cache configuresOracle HTTP Server and Oracle9iAS Containers for J2EE. These components are for internal use with the Oracle9iAS infrastructure.


    Note:

    Oracle Corporation does not support use of the infrastructure installation of J2EE and Web Cache for customer application deployment.

1.1.2 Oracle Collaboration Suite Information Storage Installation

The Oracle Collaboration Suite information storage includes preconfigured Oracle9i Release 2 (9.2) starter databases for use with the middle tier applications listed in "Oracle Collaboration Suite Installation". Install the Oracle Collaboration Suite information storage after you install the Oracle9iAS Infrastructure.

1.1.3 Oracle Collaboration Suite Installation

The Oracle Collaboration Suite installation provides an integrated enterprise-wide communication, content management, and context management solution. This enables users of desktops, laptops, personal digital assistants (PDAs), faxes, telephones, and Web clients to collaborate with one another and perform daily tasks.

Oracle Collaboration Suite must be installed after you have:

  • Installed the Oracle9iAS infrastructure

  • Configured the Oracle Internet Directory and Oracle9iAS Single Sign-On components of the Oracle9iAS infrastructure on your network, optimally on a separate computer

  • Installed the Oracle Collaboration Suite information storage, which includes preconfigured databases for Oracle Email, Oracle Files, and Oracle Web Conferencing

Oracle Collaboration Suite consists of the following middle tier components:

  • Oracle Calendar

    Provides calendaring, scheduling, and personal information management (PIM) capabilities through desktop clients, the Web, and any mobile device. The scalable calendar architecture allows the use of sophisticated group calendars and resource scheduling across an entire enterprise.

  • Oracle Email

    A reliable, scalable, and secure messaging system that reduces administration, hardware, and software costs by providing a consolidated mail store. Oracle Email uses an Oracle9i database as a single message store for e-mail, taking advantage of Oracle access, storage, and management of all types of information. A preconfigured Oracle9i database is available on the Oracle Collaboration Suite information storage CD-ROM.


    Note:

    Oracle Email contains Oracle Calendar, Oracle Calendar Sync, and Oracle Connector for Outlook.

  • Oracle Files

    A content management application that supports user collaboration and file sharing through a consolidated, scalable, and reliable file server. Oracle Files provides a sophisticated, Web-based user interface and industry- standard protocols that enable users to easily share files of any kind with others in a workspace or across an enterprise. Oracle Files uses an Oracle9i database to store content. A preconfigured Oracle9i database is available on the Oracle Collaboration Suite information storage CD-ROM.

  • Oracle Web Conferencing

    Brings real-time online collaboration to any enterprise enabling customers, employees, teams, and partners to meet online within the context provided by the content, commerce, and comprehensive business flows of e-business.

  • Oracle Ultra Search

    Provides an enterprise search engine that enables corporate users to locate valuable information within the intranet or extranet. Oracle Ultra Search provides a search facility for unified searching of data sources like Web pages and Oracle9i databases.

  • Oracle Voicemail & Fax

    A reliable and highly scalable voice mail and fax system that provides centralized and secure message storage and retrieval for voice mail and faxes. Oracle Voicemail & Fax uses the Oracle Collaboration Suite information storage for voice mail and fax messages.

  • Oracle9iAS Wireless

    Provides mobile employees with full access to all of their corporate information anywhere, from any device.


    Note:

    Oracle9iAS Wireless includes built-in applications that must be configured after installation. The underlying Oracle9iAS Wireless stack, then the applications must be configured before use. For information on configuring these applications and other Oracle9iAS Wireless components, see Oracle9iAS Wireless Administrator's Guide.

  • Oracle Collaboration Suite Web Client

    Oracle Collaboration Suite provides an integrated Web client for browser-enabled computers, using the underlying Oracle9iAS infrastructure to provide a secure, single sign-on environment for accessing messages (e-mail, voice mail, and fax), calendar and directory information, and content stored in Oracle Files.

  • Oracle9iAS Portal

    Enables you to install, configure, and manage the portlets that are included with Oracle Collaboration Suite.


    Note:

    Oracle9iAS Portal is a complete solution for building, deploying, and monitoring Web database applications and content-driven Web sites. Oracle9iAS Portal enables you to create and view database objects through an easy-to-use HTML-based interface. Contact your Oracle representative for information on licensing Oracle9iAS Portal.

All middle tier applications are installed with each Oracle Collaboration Suite installation. During the installation of Oracle Collaboration Suite, you can configure Oracle Calendar, Oracle Email, Oracle Files, Oracle Web Conferencing, and Oracle9iAS Portal. Optionally, you can configure these applications after installation.

1.1.4 Oracle Collaboration Suite Clients

Oracle Collaboration Suite Clients consist of the following components.

Oracle Calendar Desktop Clients:

  • Oracle Connector for Outlook 9.0.4.1

  • Oracle Calendar desktop client 9.0.4.1 for Windows

  • Oracle Calendar desktop client 9.0.4 for Macintosh OS9 and OSX

  • Oracle Calendar desktop client 9.0.4 for Linux x86

  • Oracle Calendar desktop client 9.0.4.1 for Solaris Operating Environment (SPARC 32-bit)

Oracle Calendar Synchronization Clients:

  • Oracle Calendar Sync 9.0.4.1 for Palm for Windows

  • Oracle Calendar Sync 9.0.4 for Palm for Macintosh OS9 and OSX

  • Oracle Calendar Sync 9.0.4.1 for Pocket PC for Windows

Developer Packages:

  • Oracle Calendar SDK 9.0.4.1 (HP)

  • Oracle Calendar SDK 9.0.4.1 (Linux)

  • Oracle Calendar SDK 9.0.4.1 (Solaris)

  • Oracle Calendar SDK 9.0.4.1 (Windows)

  • Oracle Calendar SDK 9.0.4 (Macintosh)

  • Oracle Calendar Web Services 9.0.4

Miscellaneous:

  • Oracle Email esmigration.zip

  • Oracle Files FileSync.exe

1.1.5 Oracle Voicemail & Fax

This CD-ROM installs Oracle Voicemail & Fax on Windows 2000.


See Also:

Chapter 7, "Installing and Configuring Oracle Voicemail & Fax" for configuration instructions

1.1.6 Oracle Collaboration Suite Documentation

This CD-ROM includes the Oracle Collaboration Suite documentation library. You can view the documentation from the CD-ROM or copy it to your hard drive.


See Also:

Oracle Collaboration Suite Documentation Roadmap

1.2 Installation Roadmap

This section provides an overview of the required procedures for installing and configuring Oracle Collaboration Suite.


See Also:

Chapter 3, "Upgrading to Oracle Collaboration Suite Release 2 (9.0.4.1)" for information on upgrading to Oracle Collaboration Suite

This section contains the following topics:


Note:

See Appendix C, "Troubleshooting" if you encounter problems during the installation or configuration process

1.2.1 General Installation Procedure

The general procedure for installing Oracle Collaboration Suite is as follows:

  1. Complete the installation planning requirements described in Chapter 2, "Preparing for Installation".

    If you plan to install Oracle Web Conferencing, read the Oracle Web Conferencing Sizing Guide for hardware and software requirements for the voice conversion and document conversion servers.

    The voice conversion server is a group of Oracle Web Conferencing components that dials into a voice conferencing system, converts the analog voice to digital format, and streams it. The document conversion server is a group of Oracle Web Conferencing components that converts Microsoft Office documents into HTML for viewing in Document Presentation mode.

    After reading the Oracle Web Conferencing Sizing Guide, set up the voice conversion server hardware by following the instructions in "Additional Software Requirements for Oracle Web Conferencing". Install prerequisite software on the systems on which the voice conversion server and document conversion servers will reside.

  2. Plan your deployment methodology by reading Chapter 4, "Oracle Collaboration Suite Deployment Methods".

  3. Print and complete the installation checklists in Appendix B, "Installation Checklists".

  4. Complete the installation procedures described in Chapter 5, "Getting Started with Installation".

  5. Install the Oracle9iAS infrastructure as described in "Installing Oracle9iAS Infrastructure".

  6. Install the Oracle Collaboration Suite information storage database as described in "Installing Oracle Collaboration Suite Information Storage Database".

  7. Install the Oracle Collaboration Suite middle tier by following the installation procedures described in "Installing the Oracle Collaboration Suite Middle Tier".

  8. Configure the installed Oracle Collaboration Suite components by following the procedures described in the component configuration chapters in Part III, "Oracle Collaboration Suite Component Configuration".

During the middle tier installation process, you can choose which components of Oracle Collaboration Suite to configure. Each of the individual components of Oracle Collaboration Suite have specific installation and configuration requirements that are outlined in the following sections.

1.2.2 Oracle Calendar Installation

This section contains the following topics:

1.2.2.1 Installing Oracle Calendar as Part of Oracle Collaboration Suite

The procedure for installing Oracle Calendar as part of Oracle Collaboration Suite is as follows:

  1. Read the following sections in the Oracle Calendar Administrator's Guide:

    • Chapter 3, "Calendar Deployment" for sizing requirements, preinstallation checklists and deployment information

    • Appendix B, "Adjusting Calendar Kernel Parameters" for kernel parameter requirements

  2. Read the Oracle Calendar chapter in the Oracle Collaboration Suite Release Notes for installation or configuration issues.

  3. Follow Steps 1 through 7 in "General Installation Procedure".

  4. Follow the configuration procedures described in Chapter 10, "Configuring Oracle Calendar".

  5. To install Oracle Connector for Outlook, Oracle Calendar desktop clients, or Oracle Calendar Sync clients, see Appendix G, "Oracle Collaboration Suite Client Installations".

  6. See the Oracle Calendar Administrator's Guide for configuration and maintenance procedures for Oracle Calendar components. For detailed information concerning configuration parameters and command-line administration utilities, see the Oracle Calendar Reference Manual.

1.2.2.2 Installing Oracle Calendar Standalone

The procedure for upgrading from Oracle CorporateTime to Oracle Calendar 9.0.4 is as follows:

  1. Read the following sections in the Oracle Calendar Administrator's Guide:

    • Chapter 3, "Calendar Deployment" for sizing requirements, preinstallation checklists and deployment information

    • Appendix B, "Adjusting Calendar Kernel Parameters" for kernel parameter requirements

  2. Read the Oracle Calendar chapter in the Oracle Collaboration Suite Release Notes for installation or configuration issues.

  3. To upgrade from Oracle CorporateTime to Oracle Calendar 9.0.4, follow the steps described in Appendix F, "Installing Oracle Calendar Standalone".

  4. To install Oracle Connector for Outlook, Oracle Calendar desktop clients, or Oracle Calendar Sync clients, see Appendix G, "Oracle Collaboration Suite Client Installations".

  5. See the Oracle Calendar Administrator's Guide for configuration and maintenance procedures for Oracle Calendar components. For detailed information concerning configuration parameters and command-line administration utilities, see the Oracle Calendar Reference Manual.

1.2.3 Oracle Email Installation

The procedure for installing Oracle Email is as follows

  1. Read the Oracle Email chapter in the Oracle Collaboration Suite Release Notes for installation or configuration issues.

  2. Follow Steps 1 through 7 in "General Installation Procedure".

  3. Configure Oracle Email by following the procedures in Chapter 11, "Configuring Oracle Email".

  4. See the Oracle Email Administrator's Guide for information on managing and maintaining Oracle Email.

1.2.4 Oracle Files Installation

The procedure for installing Oracle Files is as follows:

  1. Read the Oracle Files Planning Guide to determine sizing requirements and hardware information.

  2. Read the Oracle Files chapter in the Oracle Collaboration Suite Release Notes for installation and configuration issues.

  3. Follow Steps 1 through 7 in "General Installation Procedure".

  4. Configure Oracle Files by following the procedures in Chapter 12, "Configuring Oracle Files".


    See Also:

    "Troubleshooting Oracle Files Installation" to resolve Oracle Files configuration issues

  5. To install Oracle FileSync, follow the procedures in "Oracle FileSync".

  6. See the Oracle Files Administrator's Guide for information on managing and maintaining Oracle Files.

1.2.5 Oracle Web Conferencing Installation

The procedure for installing Oracle Web Conferencing is as follows:

  1. Read the Oracle Web Conferencing chapter in the Oracle Collaboration Suite Release Notes for the latest installation and configuration issues.

  2. Read Chapter 4, "Oracle Collaboration Suite Deployment Methods".

  3. Follow Steps 1 through 7 in "General Installation Procedure".

  4. Follow the procedures in Chapter 14, "Configuring Oracle Web Conferencing" to configure Oracle Web Conferencing.

  5. See the Oracle Web Conferencing Administrator's Guide for information on:

    • Deployment scenarios not covered in this guide

    • Advanced customization

    • Monitoring the system

    • Running reports

    • Creating and managing sites

1.2.6 Oracle Ultra Search Installation

The procedure for installing Oracle Ultra Search is as follows:

  1. Read "Deploying Oracle Ultra Search" to determine sizing requirements and hardware information.

  2. Follow Steps 1 through 7 in "General Installation Procedure".

  3. Configure Oracle Ultra Search by following the procedures in Chapter 13, "Configuring Search Features".

  4. See the Oracle Ultra Search User's Guide for information on managing and maintaining the Oracle Ultra Search instance.

1.2.7 Oracle Voicemail & Fax Installation

The section describes the procedures for installing Oracle Voicemail & Fax.


Note:

You must install and configure Oracle Email before you install Oracle Voicemail & Fax.

To install Oracle Voicemail & Fax:

  1. Read the Oracle Voicemail & Fax chapter in the Oracle Collaboration Suite Release Notes for installation or configuration issues.

  2. If you have not done so already, install and configure Oracle Email as described in "Oracle Email Installation".

  3. Install and configure Oracle Voicemail & Fax as described in Chapter 7, "Installing and Configuring Oracle Voicemail & Fax".

  4. See the Oracle Voicemail & Fax Administrator's Guide for information on managing and maintaining Oracle Voicemail & Fax.

1.2.8 Oracle9iAS Wireless Installation

The procedure for installing Oracle9iAS Wireless is as follows:

  1. Follow Steps 1 through 7 in "General Installation Procedure".

  2. See the Oracle9iAS Wireless Administrator's Guide for information on configuring and managing your Oracle9iAS Wireless instance.

1.3 What's New

Oracle Collaboration Suite Release 2 Patch Set 1 (9.0.4.2.0) is now available. This patch set contains many important bug fixes, as well as new product features. To obtain the patch, go to Oracle MetaLink at http://metalink.oracle.com.

For information about the new features and bugs fixed in this patch, see the Oracle Collaboration Suite Readme Release 2 Patch Set 1 (9.0.4.2.0).