Contents

List of Figures

List of Tables

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Preface

Documentation Accessibility

Related Documents

Part I Oracle Collaboration Suite Pre-Installation Requirements

1 Installation Overview

1.1 What Are the Contents of the Oracle Collaboration Suite CD Pack?

1.1.1 Oracle9iAS Infrastructure Installation

1.1.2 Oracle Collaboration Suite Information Storage Installation

1.1.3 Oracle Collaboration Suite Installation

1.1.4 Oracle Collaboration Suite Clients

1.1.5 Oracle Voicemail & Fax

1.1.6 Oracle Collaboration Suite Documentation

1.2 Installation Roadmap

1.2.1 General Installation Procedure

1.2.2 Oracle Calendar Installation

1.2.2.1 Installing Oracle Calendar as Part of Oracle Collaboration Suite

1.2.2.2 Installing Oracle Calendar Standalone

1.2.3 Oracle Email Installation

1.2.4 Oracle Files Installation

1.2.5 Oracle Web Conferencing Installation

1.2.6 Oracle Ultra Search Installation

1.2.7 Oracle Voicemail & Fax Installation

1.2.8 Oracle9iAS Wireless Installation

2 Preparing for Installation

2.1 Hardware Requirements

2.1.1 Determining Available Disk Space

2.1.2 Determining Random Access Memory

2.1.3 Determining Swap Space

2.2 Operating System Versions

2.3 Operating System Patches and Packages

2.3.1 Required AIX-Based System Patches for Oracle9iAS Infrastructure and Oracle Collaboration Suite

2.3.2 Required AIX-Based System Patches for Oracle Collaboration Suite Information Storage

2.3.3 Operating System Requirements to Support Real Application Clusters

2.3.4 Additional Operating System Requirements

2.4 Additional Software Requirements for Oracle Web Conferencing

2.5 Multilingual Support

2.5.1 Oracle Calendar Multilingual Support Limitations

2.6 Online Documentation Requirements

2.7 Port Allocations

2.8 Certified Software

2.9 Release Notes

2.10 Environment Preinstallation Tasks

2.10.1 Setting Environment Variables

2.10.1.1 DISPLAY

2.10.2 Hostnames File Configuration

2.10.3 Creating UNIX Accounts and Groups

2.10.3.1 UNIX Group Name for the Oracle Universal Installer Inventory

2.10.3.2 UNIX Account to Own Oracle Software

2.10.3.3 UNIX Group Names for Privileged Groups

2.10.4 Real Application Clusters for Oracle Collaboration Suite Information Storage Installation

2.10.4.1 Steps to Perform as the root User for Real Application Clusters Installation

2.10.4.2 Steps to Perform as the oracle User for Real Application Clusters

2.10.5 Configuring Kernel Parameters for Oracle9iAS Infrastructure and Oracle Collaboration Suite

2.10.6 Configuring Kernel Parameters for Oracle Collaboration Suite Information Storage

2.10.6.1 Kernel Parameter Settings for AIX-Based Systems)

2.11 Before You Install

2.12 Installing Oracle Collaboration Suite on a Single Computer

Part II Oracle Collaboration Suite Installation Procedures

3 Upgrading to Oracle Collaboration Suite Release 2 (9.0.4.1)

3.1 Upgrading CorporateTime Server 5.4 to Oracle Collaboration Suite

3.2 Upgrading from Oracle Calendar Standalone External to Oracle Collaboration Suite

3.2.1 Upgrading with Coexistence

3.2.2 Upgrading Without Coexistence

3.3 Upgrading from Oracle Calendar Standalone Internal to Oracle Collaboration Suite

3.4 Non Oracle Collaboration Suite Upgrade Instructions

4 Oracle Collaboration Suite Deployment Methods

4.1 Oracle9iAS Infrastructure Deployments

4.2 Oracle Collaboration Suite Information Storage Deployment

4.3 Oracle Collaboration Suite Middle Tier Deployment

4.3.1 Deploying Oracle Calendar

4.3.2 Deploying Oracle Email

4.3.3 Deploying Oracle Files

4.3.3.1 Verify Requirements and Choose a Deployment Type

4.3.4 Deploying Oracle Ultra Search

4.3.4.1 Sufficient RAM

4.3.4.2 Sufficient Disk Space

4.3.4.3 Software Requirements

4.3.4.4 Performance Factors and Sizing Guidelines

4.3.5 Deploying Oracle Voicemail & Fax

4.3.6 Deploying Oracle Web Conferencing

4.3.7 Deploying Oracle9iAS Wireless

4.3.7.1 High Availability for Oracle9iAS Wireless

4.4 Deployment Recommendations and Considerations

5 Getting Started with Installation

5.1 Installing Oracle Components from the CD-ROMs

5.2 Installing Oracle Components from a Hard Drive

5.3 Oracle Universal Installer Overview

5.3.1 Oracle Universal Installer Prerequisite Checks

5.3.2 oraInventory Directory and Installation Session Log Files

5.3.3 Additional Component Installations with Oracle Universal Installer

5.4 Starting Oracle Universal Installer

6 Installing Oracle Collaboration Suite

6.1 Installing Oracle9iAS Infrastructure

6.1.1 Oracle9iAS Infrastructure Additional Documentation

6.2 Installing Oracle Collaboration Suite Information Storage Database

6.2.1 Installing a Database into an Existing Oracle Home

6.2.2 Registering Oracle Collaboration Suite Information Storage with Oracle Internet Directory

6.2.2.1 Running the Oracle Net Configuration Assistant

6.2.2.2 Running Database Configuration Assistant

6.2.2.3 Verifying Oracle Internet Directory Configuration

6.3 Installing the Oracle Collaboration Suite Middle Tier

6.4 Installing the Oracle Web Conferencing Document and Voice Conversion Servers

6.5 Installing Oracle Collaboration Suite Integrated Web Client

6.5.1 Invoking the Web Client Installer using the Command Line

6.6 Manually Setting Up HTTPS with mod_osso on the Middle Tier

6.6.1 Verifying the Setup

6.6.2 Setting up https with mod_osso

6.7 Additional Documentation

7 Installing and Configuring Oracle Voicemail & Fax

7.1 Preinstallation Checklist

7.2 Installation Requirements

7.3 Installing Oracle Voicemail & Fax Telephony Server

7.3.1 Installing the Oracle9iAS Core

7.3.2 Installing the Oracle Voicemail & Fax Code

7.3.3 Oracle Voicemail & Fax Information Store Database Accounts

7.4 Running the Oracle Voicemail & Fax Configuration Assistant on the Middle Tier

7.5 Silent Installation of Oracle9iAS Core

7.6 Adding an Oracle Voicemail & Fax Telephony Server

7.7 Adding an Additional Information Storage Database to Oracle Collaboration Suite

8 Silent and Non-Interactive Installation

8.1 Introduction to Non-Interactive Installations

8.1.1 Silent Installation

8.1.2 Non-Interactive Installation

8.2 Installation Requirements

8.3 Creating Files for Silent and Non-Interactive Installation

8.3.1 oraInst.loc File Creation

8.3.2 emtab File Creation

8.3.3 oratab File Creation

8.4 Selecting a Response File

8.5 Editing the Response File

8.6 Specifying a Response File

8.7 Running the root.sh Script

8.7.1 root.sh and Silent Installation

8.7.1.1 Oracle HTTP Server

8.7.1.2 Using Oracle HTTP Server On a Different Port

8.7.2 root.sh and Non-Interactive Installation

8.8 Error Handling

8.9 Deinstallation

8.10 Using Configuration Assistants in Non-Interactive Mode

8.10.1 Response File Error Handling

9 Deinstalling Oracle Collaboration Suite Components

9.1 Deinstallation Overview

9.2 Preparing to Deinstall Oracle Components

9.3 Deinstalling Oracle Components

Part III Oracle Collaboration Suite Component Configuration

10 Configuring Oracle Calendar

10.1 Manually Running the Oracle Calendar Configuration Assistants

10.2 Configuring the Oracle Calendar Server

10.2.1 Checking Port Values

10.2.2 Opening the Oracle Calendar Administrator

10.2.3 Setting up Resource Approval

10.2.4 Enabling Wireless Capability

10.2.5 Working with LIBPATH

10.3 Starting and Configuring the Oracle Calendar Application System

10.3.1 Checking the Status of the Oracle Calendar Application System

10.3.2 Configuring the Oracle Calendar Application System

10.4 Installing the Oracle Calendar Resource Kit

10.5 Provisioning the orclguest Account with Multiple Instances of Oracle Calendar

10.6 Configuring Oracle Calendar E-Mail Delivery

10.6.1 Configuring Event Notifications when Oracle Calendar and Oracle Email are on the Same Host

10.6.1.1 Editing the sendmail.cf File

10.6.1.2 Reinitializing the Unified Messaging Inbound SMTP Service

10.6.2 Configuring Event Notifications when Oracle Calendar and Oracle Email are on Separate Hosts

10.6.3 Setting the Mail Domain Name

11 Configuring Oracle Email

11.1 Pre-Configuration Checklist

11.1.1 Verifying the Java and Oracle Text Options on the Information Store Database

11.1.2 Verifying and Starting the Oracle9iAS Infrastructure and Application Servers

11.1.3 Registering the Database with Oracle Internet Directory

11.1.3.1 Running the Oracle Net Configuration Assistant

11.1.3.2 Running the Database Configuration Assistant

11.1.4 Setting the Database init.ora Parameters on the Information Storage Database

11.1.5 Creating Information Storage Tablespaces and Schema

11.2 Configuring Oracle Email

11.2.1 Configuring the Oracle Email Information Storage Database

11.2.1.1 Installing the umbackend Component

11.2.1.2 Loading the SQL Scripts for umbackend

11.2.2 Configuring the Oracle Email Middle Tier

11.3 Using the Administration Tools

11.3.1 Oracle Enterprise Manager

11.3.2 Oracle Email Webmail Client

11.4 Starting Up, Shutting Down, and Reinitializing Oracle Email

11.4.1 Verifying and Starting the Oracle Net Listener for the Information Store

11.4.2 Verifying and Starting the Listener for the Middle Tier

11.4.3 Starting the Oracle Email System

11.4.4 Stopping the Oracle Email System

11.4.5 Reinitializing the Oracle Email System

11.4.6 Creating a Public User

11.5 Manually Configuring Oracle Email

11.5.1 Manually Configuring the Webmail Client

11.5.2 Manually Configuring the Oracle Email Information Storage Database

11.5.3 Manually Configuring the Oracle Email Middle Tier

12 Configuring Oracle Files

12.1 Overview of the Oracle Files Configuration Process

12.2 Recommended Protocol Configurations

12.3 Preconfiguration Tasks for Oracle Files

12.3.1 Using Oracle Database 10g with Oracle Files

12.3.2 Create Custom Tablespaces (Recommended)

12.3.3 Set Up Oracle Files to Use Real Applications Clusters Database (Optional)

12.4 Configure Oracle Files

12.4.1 Creating a New Oracle Files Domain

12.4.2 Setting Up a Computer to Use an Existing Domain

12.5 Non-Interactive Configuration of Oracle Files

12.6 Setting Up Oracle Files Runtime

12.6.1 Starting All Necessary Processes

12.6.2 Creating the Oracle Files Subscriber

12.6.3 Creating Users in Oracle Internet Directory

12.6.4 Accessing the Protocol Servers

12.6.5 Validating Basic Operations

12.7 Additional Post-Configuration Tasks

12.7.1 Configuring Net Service Names

12.7.2 Integrating Oracle Workflow with Oracle Files (Optional)

12.7.2.1 Configuring Oracle Workflow

12.7.2.2 Integrating Oracle Workflow with the Oracle Files Schema

12.7.2.3 Enabling Additional Languages in the Oracle Workflow Schema (Optional)

12.7.3 Post-Configuration Steps for Using Oracle Files with a Real Application Clusters Database (Optional)

12.7.4 Adding the Return to Portal Link in the Oracle Files Web UI (Required)

12.7.5 Editing the Oracle Internet Directory Return Query Limit (Optional)

12.7.6 Registering the Oracle Files and Search Portlets (Required)

13 Configuring Search Features

13.1 Default Oracle Ultra Search Instance

13.2 Creating an Oracle Ultra Search Database User

13.3 Configuring the Oracle Ultra Search Crawler

13.4 Creating a Web Source

13.5 Creating a Schedule

13.6 Scheduling the Oracle Ultra Search Crawler

13.7 Setting Oracle Ultra Search Properties

13.8 Making E-mail Searchable

13.8.1 Indexing E-mail

13.8.2 Configuring the HouseKeeping Process

13.9 Restarting OC4J_iFS_files

13.10 Testing Oracle Ultra Search

14 Configuring Oracle Web Conferencing

14.1 Overview of Oracle Web Conferencing Deployment

14.2 Manually Starting and Stopping Web Conferencing Processes

14.2.1 Starting and Stopping Oracle9iAS Components for Web Conferencing

14.2.2 Starting or Stopping an Oracle Real-Time Collaboration Instance

14.3 Oracle Real-Time Collaboration Core Components Configuration

Part IV Appendixes

A Java Access Bridge Installation

A.1 Setup for JRE 1.3.1

A.2 Setup for JRE 1.1.8

A.2.1 Setup for Oracle Universal Installer

A.2.2 Setup for Oracle Installed Components

A.3 Setting Up Java Access Bridge

B Installation Checklists

B.1 Oracle9iAS Infrastructure Installation Checklist

B.2 Oracle Collaboration Suite information storage Installation Checklist

B.3 Oracle Collaboration Suite Installation Checklist

B.4 Oracle Files Configuration Checklist

C Troubleshooting

C.1 Troubleshooting Oracle Collaboration Suite Web Client Configuration

C.2 Troubleshooting Oracle Files Installation

C.2.1 Error Creating Database Objects

C.2.2 Database-Related Installation Error Messages

C.2.3 Oracle Files Servers Fail Due to Insufficient Database Resources

C.2.4 Determining if Oracle Text is Operating Properly

C.2.5 "Out of database cursors" Message Written to $ORACLE_HOME/ifs/files/log/domain_name/node_name.log

C.2.6 Server is Slow

C.2.7 Cannot Connect to Protocol Servers

C.2.8 "503 Service Unavailable" Message

C.2.9 Oracle Files Configuration Assistant Cannot Establish a Connection to a RAC Database With the Thin Driver

C.2.10 Oracle Files Configuration Assistant "session_max_open_files must be set to 50" Error Message

C.2.11 Broken Images on UNIX

C.3 Troubleshooting Real Application Clusters

D Default Port Numbers and Port Ranges

D.1 Port Allocation Overview

D.2 Component Port Numbers

D.2.1 Oracle9iAS Infrastructure Port Usage

D.3 Oracle Port Usage (Sorted by Component)

D.4 Oracle Port Usage (Sorted by Port Number)

E Windows Services

E.1 Accessing Windows Services

E.2 Services for Oracle Collaboration Suite Installations

E.3 Services for Oracle Voicemail & Fax Installation

F Installing Oracle Calendar Standalone

F.1 System Requirements

F.1.1 Common Requirements

F.1.2 Oracle Calendar Server Requirements

F.1.3 Oracle Calendar Application System Requirements

F.2 Preinstallation

F.2.1 Setting up your Directory Server

F.2.1.1 Sun ONE Directory Server

F.2.1.2 OpenLDAP

F.2.1.3 Syntegra Aphelion Directory Server

F.2.1.4 Critical Path InJoin Directory Server

F.2.1.5 Terminology for Directory Servers

F.2.2 Planning Separate Installations of the Oracle Calendar Application System and Server

F.2.3 Oracle Calendar Application System Considerations

F.3 Installation

F.3.1 Installing Oracle Calendar Server and Oracle Calendar Application System

F.3.2 Installing Oracle Calendar Server Only

F.3.3 Installing Oracle Calendar Application System Only

F.3.4 Installing Multiple Instances of Oracle Calendar

F.3.5 Manually Running the Oracle Calendar Configuration Assistant

F.4.1 Server Upgrade

F.4.1.1 Supported Automated Upgrade Paths

F.4.1.2 Supported Manual Upgrade Path

F.4.1.3 Coexistence

F.4.1.4 Upgrading the Server

F.4.2 Oracle Calendar Application System Upgrade

F.4.2.1 Before You Start

F.4.2.2 Upgrading the Oracle Calendar Application System

F.5 Postinstallation Configuration

F.5.1 Configuring the Web Server

F.5.2 Configuring the Directory Server

F.5.2.1 Sun ONE Directory Server

F.5.2.2 OpenLDAP

F.5.2.3 Syntegra Aphelion Directory Server

F.5.2.4 Critical Path InJoin Directory Server

F.5.3 Configuring the Oracle Calendar Server

F.5.3.1 Starting and Stopping the Oracle Calendar Server

F.5.3.2 Checking Port Values

F.5.3.3 Opening and Configuring the Oracle Calendar Administrator

F.5.3.4 Setting up Resource Approval

F.5.3.5 Working with LIBPATH

F.5.3.6 Working with Security Mechanisms

F.5.4 Configuring the Oracle Calendar Application System

F.5.4.1 Checking the Status of the Oracle Calendar Application System

F.5.4.2 Configuring the Oracle Calendar Application System

F.5.5 Configuring Oracle Calendar E-Mail Delivery

F.6 Oracle Calendar Deinstallation

F.7 General Issues and Workarounds

F.7.1 Server Issues

F.7.1.1 Installation

F.7.1.2 Reinstallation

F.7.1.3 Coexistence and Upgrades

F.7.1.4 Designates

F.7.1.5 Various

F.7.2 Oracle Calendar Application System Issues

F.7.2.1 Installation

F.7.2.2 Upgrades

G Oracle Collaboration Suite Client Installations

G.1 Oracle Connector for Outlook

G.1.1 System Requirements for Oracle Connector for Outlook

G.1.2 Preinstallation Requirements for Oracle Connector for Outlook

G.1.3 Installing Oracle Connector for Outlook

G.1.4 Silent Installation of Oracle Connector for Outlook

G.1.4.1 Oracle Connector for Outlook Silent Installation Configuration File Parameters

G.1.5 Upgrading Microsoft Outlook

G.1.6 Deinstalling Oracle Connector for Outlook

G.2 Oracle Calendar Desktop Client for Windows

G.2.1 System Requirements for Oracle Calendar Desktop Client for Windows

G.2.2 Installing Oracle Calendar Desktop Client for Windows

G.2.3 Silent Installation of Oracle Calendar Desktop Client for Windows

G.2.3.1 Performing the Silent Installation

G.2.3.2 Customizing the Oracle Calendar Preferences File

G.2.4 Deinstalling Oracle Calendar desktop client for Windows

G.3 Oracle Calendar Desktop Client for Linux

G.3.1 System Requirements for Oracle Calendar Desktop Client for Linux x86

G.3.2 Installing Oracle Calendar Desktop Client for Linux x86

G.3.3 Silent Installation of Oracle Calendar Desktop Client for Linux x86

G.3.4 Deinstalling Oracle Calendar Desktop Client for Linux x86

G.4 Oracle Calendar Desktop Client for Macintosh

G.4.1 System Requirements for Oracle Calendar Desktop Client for Macintosh

G.4.2 Installing Oracle Calendar Desktop Client for Macintosh

G.4.3 Deinstalling Oracle Calendar Desktop Client for Macintosh

G.5 Oracle Calendar Desktop Client for Solaris

G.5.1 System Requirements for Oracle Calendar Desktop Client for Solaris Operating Environment (SPARC 32-bit)

G.5.2 Installing Oracle Calendar Desktop Client for Solaris Operating Environment (SPARC 32-bit)

G.5.3 Deinstalling Oracle Calendar Desktop Client for Solaris Operating Environment (SPARC 32-bit)

G.5.4 Silent Installation of Oracle Calendar Desktop Client for Solaris Operating Environment (SPARC 32-bit)

G.6 Oracle Calendar Sync for Palm for Windows

G.6.1 System Requirements for Oracle Calendar Sync for Palm for Windows

G.6.2 Installing Oracle Calendar Sync for Palm for Windows

G.6.3 Deinstalling Oracle Calendar Sync for Palm for Windows

G.7 Oracle Calendar Sync for Pocket PC

G.7.1 System Requirements for Oracle Calendar Sync for Pocket PC

G.7.2 Installing Oracle Calendar Sync for Pocket PC

G.7.3 Deinstalling Oracle Calendar Sync for Pocket PC

G.8 Oracle Calendar Sync for Palm for Macintosh

G.8.1 System Requirements for Oracle Calendar Sync for Palm for Macintosh

G.8.2 Preparing to Install Over Previous Versions

G.8.3 Installing Oracle Calendar Sync for Palm for Macintosh

G.8.4 Troubleshooting the Oracle Calendar Sync for Palm for Macintosh Installation

G.8.5 Deinstalling Oracle Calendar Sync for Palm for Macintosh

G.9 Oracle FileSync

G.9.1 Installing Oracle FileSync for Windows

G.9.2 Deinstalling Oracle FileSync for Windows

Glossary

Index