2 Installing the Patch Set

This chapter provides information on installing the patch set.

This section includes the following topics:

Section 2.1, "Installing the Patch Set on an Existing Oracle Collaboration Suite Installation"
Section 2.2, "Installing the Patch Set on a New Oracle Collaboration Suite Installation"
Section 2.3, "Installing the Oracle Voicemail & Fax Patch"
Section 2.4, "Installing the Patch Set on the Oracle Web Conferencing Document and Voice Conversion Servers"
Section 2.5, "Installing the Patch Set on an Oracle Calendar Standalone Installation"
Section 2.6, "Silent and Non-Interactive Patch Set Installation"

2.1 Installing the Patch Set on an Existing Oracle Collaboration Suite Installation

This section applies to customers who want to install the patch set on an existing installation of Oracle Collaboration Suite.

Back up the Oracle Collaboration Suite infrastructure, all information storage databases, and all middle tiers.

Caution:

If you run ./runInstaller from any location other than the root directory of the CD-ROM, your Oracle Collaboration Suite installation could be permanently damaged. Use the runInstaller script located in the root directory of Oracle Collaboration Suite Release 2 Patch Set 1 (9.0.4.2.0) CD 1, as in the following example:
```
/cdrom/runInstaller
```
You cannot deinstall the patch set. You can restore the system to a state prior to installation of the patch set provided you back up the system, properly.

Apply the patch set to the infrastructure by executing cdrom_mount_point_directory/runInstaller from the root directory of Oracle Collaboration Suite Release 2 Patch Set 1 (9.0.4.2.0) CD 1.

Apply the patch set to the middle tiers by executing cdrom_mount_point_directory/runInstaller from the root directory of Oracle Collaboration Suite Release 2 Patch Set 1 (9.0.4.2.0) CD 1.

See Also:

Chapter 5, "Getting Started with Installation" in the Oracle Collaboration Suite Installation and Configuration Guide Release 2 (9.0.4.1) for details regarding mounting and starting the Oracle Universal Installer

Notes:

Oracle Email server shutdown and startup tasks are logged in the $ORACLE_HOME/oes/log/install_server_check.log file.
During installation of the patch set on the middle tier, Oracle Email servers are shut down by the installation program. This process can take up to five minutes, during which time there will be no message on the screen.
After installing the patch set, help in Korean and Japanese experience an issue. Search for bug 3525620 on OracleMetaLink to obtain a patch to resolve this at
```
http://metalink.oracle.com
```

If you are installing either or both the Oracle Voicemail & Fax patch and the Oracle Web Conferencing document and voice conversion servers patch, proceed to Section 2.3 and Section 2.4, respectively. Otherwise, proceed to Chapter 3, "Patch Set Postinstallation Instructions".

2.2 Installing the Patch Set on a New Oracle Collaboration Suite Installation

This section applies only to customers who are installing the patch set on a brand new Oracle Collaboration Suite installation.

Install the Oracle Collaboration Suite 9.0.4.1.0 infrastructure, as instructed in Chapter 6 of the Oracle Collaboration Suite Installation and Configuration Guide Release 2 (9.0.4.1).
Install the Oracle Collaboration Suite 9.0.4.1.0 information storage database, as instructed in Chapter 6 of the Oracle Collaboration Suite Installation and Configuration Guide Release 2 (9.0.4.1).

After you install the information storage database, Oracle recommends that you upgrade it to Oracle Database 9.2.0.5, or later.
Install the Oracle Collaboration Suite 9.0.4.1.0 middle tier, as instructed in Chapter 6 of the Oracle Collaboration Suite Installation and Configuration Guide Release 2 (9.0.4.1).

During middle tier installation, deselect Oracle Files from the Component Configuration screen, or cancel the Oracle Files configuration assistant during the configuration phase.
Configure Oracle Email, as instructed in Chapter 11 of the Oracle Collaboration Suite Installation and Configuration Guide Release 2 (9.0.4.1).
Install and configure Oracle Voicemail & Fax, as instructed in Chapter 7 of the Oracle Collaboration Suite Installation and Configuration Guide Release 2 (9.0.4.1).
Back up the Oracle Collaboration Suite infrastructure, information storage database, and middle tier.
If you have configured the information storage database for Oracle Email, apply the Oracle Collaboration Suite patch set Release 2 Patch Set 1 (9.0.4.2.0) to all three tiers: infrastructure, information storage database, and middle tier, as instructed in Section 2.1, "Installing the Patch Set on an Existing Oracle Collaboration Suite Installation".

If you have not configured the information storage database for Oracle Email, apply the Oracle Collaboration Suite Release 2 Patch Set 1 (9.0.4.2.0) to the infrastructure and middle tier, only, as instructed in Section 2.1, "Installing the Patch Set on an Existing Oracle Collaboration Suite Installation".
Proceed to Chapter 3, "Patch Set Postinstallation Instructions", and follow all instructions except those for Oracle Files.
Configure Oracle Files, including the optional Oracle Workflow integration, as instructed in Chapter 12 of the Oracle Collaboration Suite Installation and Configuration Guide Release 2 (9.0.4.1).
Configure Oracle9iAS Wireless as instructed in the Oracle9iAS Wireless Administrator's Guide.
Configure the rest of the middle tier components according to their respective chapters in the Oracle Collaboration Suite Installation and Configuration Guide Release 2 (9.0.4.1).

2.3 Installing the Oracle Voicemail & Fax Patch

Included on the Oracle Collaboration Suite Release 2 Patch Set 1 (9.0.4.2.0) Client CD is a patch that must be applied to the Oracle Voicemail & Fax telephony server.

Apply the patch, located in the /Windows_Server_Patches/Voicemail_Server/VoicemailPatchSet9042directory, as follows, to each computer on which an Oracle Voicemail & Fax telephony server resides:

Select Start, then select Run and enter services.msc in the Open field and click OK.
In the Services window stop all the services with names that begin with UM, along with rmid and rmiregistry services.
Navigate to the Windows_Server_Patches/Voicemail_Server /VoicemailPatchSet9042/Disk1/install/win32 folder and double click the install_patch.sh file.

The command window prompts you for the ORACLE_HOME path.
Type in the complete ORACLE_HOME path and press Enter.
The Oracle Universal Installer Welcome screen displays.
Click Next to display a list of information stores and the UM password.
Select any information store and type in the password and proceed with the installation.

When the installation is complete, restart the rmid, rmiregistry, and all of the services beginning with UM from the Services window.

Note:

If you configure a new CT Server on an upgraded middle tier, you must run umsave.sh, located in the $ORACLE_HOME\um\scripts directory, after running uminfra_install.sh (as part of installing Oracle Collaboration Suite). This will upgrade um.jar to Release 2 Patch Set 1 (9.0.4.2.0).

2.4 Installing the Patch Set on the Oracle Web Conferencing Document and Voice Conversion Servers

The Oracle Web Conferencing system uses a document conversion server to convert various types of documents to HTML for presentation, and a voice conversion server to stream voice data during a conference. If you use these features, you must install the patch set on the servers, as follows:

On each system:

Insert the Oracle Collaboration Suite Release 2 Patch Set 1 (9.0.4.2.0) Client CD and navigate to the /Windows/Server/Patches/RTC_DocumentVoice directory.

Run the setup command:

/Windows/Server/Patches/RTC_DocumentVoice/setup.exe

Follow the screen prompts to install the patch set. You will have to enter the password for the RTC_APP schema in the existing RTC repository.

Repeat these three steps for each system hosting either a document conversion server, voice conversion server, or both.

Note:

If there are active connections to the document or voice conversion servers, you will be prevented from shutting them down. The installation will not continue if the servers are up. You can wait and then retry patch set installation, or terminate the processes by force using your operating system tools.

2.5 Installing the Patch Set on an Oracle Calendar Standalone Installation

This section applies to customers who are installing the patch set on a brand new or existing Oracle Calendar standalone 9.0.4.1 installation.

Read Section 4.3, "Oracle Calendar Server Preinstallation Tasks" and Section 4.4, "Oracle Calendar Application System Preinstallation Requirements".
Install the patch set using the steps described in Appendix F of the Oracle Collaboration Suite Installation and Configuration Guide Release 2 (9.0.4.1.0). (The procedure for installing Oracle Calendar standalone 9.0.4.2 is virtually the same as the procedure for installing Oracle Calendar standalone 9.0.4.1.0)
During installation, make sure to specify the ORACLE_HOME where you have Oracle Calendar standalone 9.0.4.1.0 installed and continue. This will update Oracle Calendar standalone 9.0.4.1.0 to Oracle Calendar standalone 9.0.4.2.
Proceed to Section 6.1, "Oracle Calendar Server Postinstallation Tasks" and Section 6.2. "Oracle Calendar Application System Postinstallation Tasks".

2.6 Silent and Non-Interactive Patch Set Installation

This installation includes response files for infrastructure, information storage, and middle tier, only.

Response files are located in the /response directory located at the root directory of Oracle Collaboration Suite Release 2 Patch Set 1 (9.0.4.2.0) CD 1. You must edit the response files to satisfy your silent or non-interactive installation requirements. To use a response file, first copy it from the CD-ROM to your system.

See Also:

The following sections in Chapter 8, "Silent and Non-Interactive Installation" of the Oracle Collaboration Suite Installation and Configuration Guide Release 2 (9.0.4.1) for instructions

"Selecting a Response File"
"Editing a Response File"
"Specifying a Response File"