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Oracle® Enterprise Manager Installation and Configuration Guide for CA Service Desk Connector
Release 1.0.5.1.0
Part Number E16519-02
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List of Figures
2-1 Incident Detail in CASD Console
3-1 Management Connectors Page
3-2 Configure Management Connector Page
4-1 Ticketing Template Drop-down Menu
4-2 Ticket in the Service Desk Console
4-3 Alert As Displayed in Enterprise Manager
4-4 Metric Alert Details Page
4-5 Create Ticket Page
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