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Oracle® Enterprise Manager Installation and Configuration Guide for CA Service Desk Connector
Release 1.0.5.1.0
Part Number E16519-02
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2-1 emctl Parameters
2-2 Template Properties
5-1 Ticket Creation Mappings (for all templates)
5-2 Ticket Updates (CASD_Default_Incident_AutoClose.xsl Mappings)
5-3 Ticket Updates (CASD_Default_Incident.xsl Mappings)
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