Contents

List of Figures

List of Tables

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Conventions

Part I Suite-Level Deployment

1 Understanding the Oracle Collaboration Suite Architecture

• Introduction To Deploying Oracle Collaboration Suite
• Oracle Collaboration Suite Architecture
  • Oracle Collaboration Suite Infrastructure Tier
    • Identity Management
    • Oracle Collaboration Suite Database
    • Oracle Internet Directory (OID)
    • Oracle Application Server Single Sign-On
    • Delegated Administration Services (DAS)
    • Directory Integrated Provisioning (DIP)
    • Application Server Metadata
    • Oracle Collaboration Suite Application Schemas
  • Oracle Collaboration Suite Applications Tier
    • Services and Protocols
• Deployment Configurations
  • Single-computer Deployment
  • Infrastructure Tier and Applications Tier on Separate Computers
  • Multiple Infrastructure Tier Computers
  • Multiple Applications Tier Computers
    • Dedicated Applications Tiers Deployment
    • Duplicated Application Tiers
  • Multiple Infrastructure Tier and Multiple Application Tier computers
  • High Availability

2 Planning for Oracle Collaboration Suite Deployment

• Oracle Collaboration Suite Deployment Planning Overview
• Oracle Collaboration Suite Network Planning
  • Basic Considerations
    • Smaller Deployments
  • Access and Security
  • Separation of Traffic
  • Deployment Planning Issues for a New Network
  • Deployment Planning Issues for an Existing Network
• Oracle Collaboration Suite Architecture Planning
  • Access
  • Capacity
  • Recovery Strategies
  • Availability Strategies
  • Scalability
  • Workload and Security
  • Organization-specific Architecture Issues
• Client Deployment Using the End-User Documentation Portal
  • Installation and Administration

3 Deploying Oracle Collaboration Suite

• Deploying Oracle Collaboration Suite Overview
• Oracle Collaboration Suite Simple Deployment (200 to 1,000 Users)
  • Single Computer Configuration
    • Infrastructure Tier
    • Applications Tier
    • Connection Flow
  • Single Computer Configuration in a DMZ
• Oracle Collaboration Suite Medium Deployment (1,000 - 5,000 Users)
  • Applications Tier Components and SSO Server on Separate Computers
    • Infrastructure Tier
    • Applications Tier
    • Connection Flow
  • Applications Tier Components and SSO Server on the Same Optionally Duplicated Computer
    • Infrastructure Tier
    • Applications Tier
    • Connection Flow
  • Infrastructure Components Distributed on Different Computers
    • Infrastructure Tier
    • Applications Tier
    • Connection Flow
• Oracle Collaboration Suite Large Deployment (Several Thousand Users)
  • Large Deployment with Dedicated Applications Tiers
    • Infrastructure Tier
    • Applications Tier
    • Connection Flow
  • Large Deployment with Duplicated Applications Tiers
    • Infrastructure Tier
    • Applications Tier
    • Connection Flow
• Oracle Collaboration Suite High Availability Architectures

4 Interoperability with Other Oracle Products

• Oracle Collaboration Suite Interoperability with Oracle Database
  • Using an Existing Oracle Database with Oracle Collaboration Suite
  • Platform Dependencies of an Existing Oracle Database with Oracle Collaboration Suite
  • Version Dependencies of an Existing Oracle Database with Oracle Collaboration Suite
  • Seeding an Existing Oracle Database for Oracle Collaboration Suite
• Oracle Collaboration Suite Interoperability with Oracle Application Server
  • Oracle Collaboration Suite Deployment with Existing Portal Users
    • Managing Portlets within an Existing Oracle Collaboration Suite Portal
    • The Effect of an Oracle Collaboration Suite Deployment on Existing Portal Users
  • Oracle Collaboration Suite Deployment with Existing Oracle Internet Directory Users
    • Providing Oracle Collaboration Suite Accounts for Existing Oracle Internet Directory Users
    • Adding the orcladmin User to the User Provisioning Admin Group
    • The orclguest User
• Oracle Collaboration Suite Interoperability with Oracle Enterprise Manager Grid Control
  • Separation of Architectures
  • Installation Sequence
    • Grid Control and Application Server Control for Collaboration Suite
    • Installing Oracle Collaboration Suite First
    • Installing Oracle Enterprise Manager Grid Control First
  • Grid Control Configuration for Collaboration Suite Components
  • Using Identity Management with Oracle Enterprise Manager Grid Control

Part II Application-Level Deployment

5 Deploying Oracle Calendar

• Overview
• Understanding the Oracle Calendar Server and Oracle Calendar Application System Architecture and Functionality
  • Oracle Calendar Server and Oracle Calendar Application System Architecture
    • Oracle Calendar Server
    • Oracle Calendar Application System
  • Oracle Calendar Server Functionality
    • Oracle Calendar Web Client Connections
    • Desktop Client Connections
• Planning for Oracle Calendar Server and Oracle Calendar Application System Deployment
  • Users of Oracle Calendar Server
    • Number of Users of Oracle Calendar
    • Configured Users
    • Logged-On Users
    • Active Users
  • Oracle Calendar Server Usage Patterns
  • Oracle Calendar Server Regional Deployments
  • Oracle Calendar Server Client Access Considerations
  • Oracle Calendar Server Scheduling Patterns
  • Oracle Calendar Server Provisioning Policies
  • Oracle Calendar Installation Notes
    • Distributed Installations
• Oracle Calendar Server and Oracle Calendar Application System Deployment Configurations
  • Oracle Calendar Server Deployed in the Applications tier
  • Oracle Calendar Deployed in the Infrastructure tier
• Deploying the Oracle Calendar Web Client and Oracle Calendar Web services
  • Oracle Calendar Web Client and Oracle Calendar Web Services Architecture
  • Oracle Calendar Web Client and Oracle Calendar Web Services Standalone Installation Notes
  • Oracle Calendar Web Client and Oracle Calendar Web Services Sizing and Memory Use
    • RAM, FastCGI Processes and Concurrency
    • Example
    • Determining the Best Setup for Your Organization
  • Oracle Calendar Web Client and Oracle Calendar Web Services Deployment and Maintenance
• Deploying Oracle Mobile Data Sync
  • Oracle Mobile Data Sync Devices
  • Oracle Mobile Data Sync Architecture
    • Oracle Mobile Data Sync and the Oracle Calendar Application System
    • Oracle Mobile Data Sync Ports and Connections
    • Oracle Mobile Data Sync Tiers and Storage of Synchronization Information
  • Oracle Mobile Data Sync Sizing and Memory Use
    • RAM and FastCGI Processes
    • Example
    • Hard Disk Space
    • Determining the Best Setup for Your Organization
  • Oracle Mobile Data Sync Deployment and Maintenance
• Deploying Oracle Connector for Outlook
  • Check for Supported Versions of Microsoft Outlook
  • Deploying Oracle Connector for Outlook with Roaming Profiles and Terminal Services
    • Windows Roaming Profiles
    • Windows Server 2003 Terminal Services
    • Character Set Considerations with Terminal Services
  • Deploying Oracle Connector for Outlook to Local Computers
    • Using Software Delivery Tools and Performing Silent Installations
    • Using the Remote Installer
    • Using a Base Image
    • Sharing the Oracle Connector for Outlook Installation Executable
  • Configuring Oracle Connector for Outlook using PRF Files
  • Oracle Connector for Outlook Maintenance
• Deploying Oracle Calendar Clients
  • Deploying the Oracle Calendar Desktop Client with Windows Server 2003 Terminal Services
  • Deploying the Oracle Calendar Desktop Client to Local Computers
  • Deploying the Oracle Calendar Desktop Client on Shared Workstations
  • Deploying Oracle Calendar Sync

6 Deploying Oracle Content Services

• Understanding the Oracle Content Services Architecture and Functionality
  • The Oracle Content Services Domain
    • Oracle Content Services Schema
    • Oracle Content Services Nodes
    • Services, Servers, and Agents
  • Oracle Internet Directory
  • The Site Model
• Planning for Oracle Content Services Deployment
  • Choice of Protocols
  • Oracle Content Services Sizing Guidelines
    • Sizing Formulas for Each Applications Tier Computer
    • Sizing Formulas for the Database Computer
    • Memory Requirements: Sample Deployment
  • Tablespaces
    • Data Types and Storage Requirements
    • Storing Files in an Oracle Database
    • Oracle Content Services Metadata and Infrastructure
    • Oracle Text
    • Disk Space Requirements: Sample Deployment
  • Oracle Content Services Backup and Recovery

7 Deploying Oracle Discussions

• Understanding the Oracle Discussions Architecture and Functionality
  • Oracle Discussions Architecture
    • Applications Tier
    • Infrastructure Tier
  • Oracle Discussions Functionality
    • Web Clients
    • IMAP Clients
• Planning for Oracle Discussions Deployment
  • Determining the Number of Database Connection Pools in a Shared OJMA
  • Reducing the Delay for Posting Data Cached in an OC4J Container
  • Determining When to Increase the OC4J Cache Size
• Oracle Discussions Deployment Configurations
  • Oracle Discussions Deployment with the Oracle Mail Store

8 Deploying Oracle Mail

• Understanding the Oracle Mail Architecture and Functionality
  • Oracle Mail Architecture
    • Infrastructure Tier
    • Applications Tier
    • Clients
  • Oracle Mail Functionality
    • Outbound Mail
    • Inbound Mail
    • Outbound Oracle Mail Web Components
    • Inbound Oracle Mail Web Components
    • Oracle Mail Retrieving E-mail Messages
    • Oracle Mail Web Components Retrieving E-mail Messages
• Planning for Oracle Mail Deployment
  • Number of Users
  • Expected Growth
  • Anticipated Mail System Usage
  • Mail Clients
  • System Configuration
    • CPU Usage
    • Hardware Consolidation
    • N-Tiered Configuration
  • Disk Configuration
  • Network Topology and Bandwidth
  • Security
  • DNS Evaluation
  • Directory Services Information
    • Determine user Naming Conventions
  • Oracle Mail Web Components Planning Issues
    • Scaling Oracle Mail Web Components
    • Sizing the JVM Heap
    • Connection Pools
    • Sending Messages
• Oracle Mail Deployment Configurations
  • Oracle Connector for Outlook

9 Deploying Oracle Mobile Collaboration

• Understanding the Oracle Mobile Collaboration Architecture and Functionality
  • Oracle Mobile Collaboration Architecture
    • Infrastructure Tier
    • Applications Tier
    • Web Tier
    • Clients and Messaging Gateway Infrastructure
  • Oracle Mobile Collaboration Functionality
    • Unified Messaging
    • Calendar Notifications
    • Ask E-mail
    • Ask SMS
    • Voice Requests for Oracle Collaboration Suite Data
• Planning for Oracle Mobile Collaboration Deployment
  • Oracle Mobile Collaboration Internal Deployment Requirements
    • DMZ Environment
    • Notification Engine
    • Messenging Server
    • Push Mail Functionality
  • Oracle Mobile Collaboration External Deployment Requirements
    • Messenging Gateway Infrastructure Connectivity
    • SMS Telco or Aggregator Service Level Agreement
• Oracle Mobile Collaboration Deployment Configurations

10 Deploying Oracle Real-Time Collaboration

• Understanding the Oracle Real-Time Collaboration Architecture, Functionality, and Access Requirements
  • Oracle Real-Time Collaboration Architecture
    • Infrastructure Tier
    • Applications Tier
    • Programmatic and User Access
  • Oracle Real-Time Collaboration Functionality
    • Oracle Real-Time Collaboration System Terminology
    • Oracle Real-Time Collaboration Component Interaction
    • Oracle Real-Time Collaboration Instance
  • Oracle Real-Time Collaboration Access Requirements
    • Oracle Web Conferencing and Oracle Messenger Console Client Connections
    • Requirements for Connections Over the Internet
    • Oracle Real-Time Collaboration Access Overview
    • Client Connection Process Flow
• Planning for Oracle Real-Time Collaboration Deployment
  • Oracle Real-Time Collaboration Prerequisites
  • Oracle Real-Time Collaboration Sizing Guidelines
    • Load Balancer Considerations for Real-Time Collaboration
  • Distributed Deployment Considerations for Real-Time Collaboration
    • Deploying Core Components Locally or Globally
    • Deploying Voice Conversion Servers Locally or Globally
  • Oracle Real-Time Collaboration Server Architecture Scalability
• Oracle Real-Time Collaboration Deployment Configurations
  • Geographic Distribution with Real-Time Collaboration Clusters
    • Infrastructure Tier
    • Applications Tier
    • Internal Network Connections
    • Web Connections

11 Deploying Oracle Collaboration Suite Search

• Oracle Collaboration Suite Search Architecture and Functionality
  • Oracle Collaboration Suite Search Architecture
    • Infrastructure Tier
    • Applications Tier
  • Oracle Collaboration Suite Search Functionality
    • Search Admin Application Functionality
    • Ultra Search Functionality
    • Oracle Collaboration Suite Search Application Functionality
• Planning for Oracle Collaboration Suite Search Deployment
  • Light-Weight Application Deployed Across Applications Tier
  • Searchlet Tuning
• Oracle Collaboration Suite Search Deployment Configurations

12 Deploying Oracle Voicemail & Fax

• Understanding the Oracle Voicemail & Fax Architecture and Functionality
  • Oracle Voicemail & Fax Components
    • Mail Store
    • Oracle Internet Directory
    • Oracle Voicemail & Fax Server
    • Optional POP3 and IMAP4 Servers
  • Oracle Voicemail & Fax Server Architecture
  • Oracle Voicemail & Fax PBX Integration
    • Circuit Switched Configuration
    • VoIP Configuration
• Planning for Oracle Voicemail & Fax Deployment
  • Deployment Steps
    • Step 1: Architect and Design the Voicemail Solution
    • Step 2: Provide Telephony Server Hardware and Software
    • Step 3: Install and Configure the Telephony Server(s)
    • Step 4: Configure the Oracle Collaboration Suite Infrastructure Tier and Application Tier Components
    • Step 5: Install the Oracle Voicemail & Fax Components on Each Telephony Server
    • Step 6; Start the Different Processes
    • Step 7: Add Voicemail & Fax Users
  • Hardware and Software Requirements
    • Hardware Requirements
    • Software Requirements
  • Overall Implementation Considerations
    • Switching Infrastructure
    • Comparative Network Costs
    • IP Network Considerations
    • High Availability Considerations
  • VoIP Deployment Considerations
    • Bandwidth Requirements
    • Latency
    • Packet Loss
    • Network Availability (VoIP)
  • Oracle Voicemail & Fax
    • Oracle Voicemail & Fax Hardware Recommendations
• Oracle Voicemail & Fax Deployment Configurations
  • Consolidated Oracle Voicemail & Fax Server Configuration
    • Advantages
    • Disadvantages
  • Distributed Oracle Voicemail & Fax Server Configurations
    • Distributed Circuit Switched Oracle Voicemail & Fax Configurations
    • Distributed VoIP Configurations
    • VoIP Multiple PBX Configuration
    • Oracle Voicemail & Fax Server Mixed Switching Configuration
  • High-Availability Configurations
    • CIrcuit Switched High-Availability Configuration
    • VoIP High-Availability Configuration

13 Deploying Oracle Workspaces

• Understanding the Oracle Workspaces Architecture and Functionality
  • Overview
  • Oracle Workspaces Architecture
    • Applications Tier
    • Infrastructure Tier
  • Oracle Workspaces Functionality
    • User Verification and Authentication
    • Membership Management and Authorization
    • Interaction with Other Oracle Collaboration Suite Applications
• Planning for Oracle Workspaces Deployment
  • Sizing and Performance Tuning
• Oracle Workspaces Deployment Configurations
  • Multiple Computer Configurations
  • Multiple OC4J Deployment Cache Issues
    • User Properties
    • Recent Activity
    • Discussion Forums
  • Adding Oracle Collaboration Suite Applications to Oracle Workspaces as Required
    • Reinitialize only that Feature
    • Bounce the OC4J Container

Glossary

Index