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Oracle® Collaboration Suite Deployment Guide
10
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Release 1 (10.1.2)
Part Number B25492-04
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Part I Suite-Level Deployment
1
Understanding the Oracle Collaboration Suite Architecture
Introduction To Deploying Oracle Collaboration Suite
Oracle Collaboration Suite Architecture
Oracle Collaboration Suite Infrastructure Tier
Identity Management
Oracle Collaboration Suite Database
Oracle Internet Directory (OID)
Oracle Application Server Single Sign-On
Delegated Administration Services (DAS)
Directory Integrated Provisioning (DIP)
Application Server Metadata
Oracle Collaboration Suite Application Schemas
Oracle Collaboration Suite Applications Tier
Services and Protocols
Deployment Configurations
Single-computer Deployment
Infrastructure Tier and Applications Tier on Separate Computers
Multiple Infrastructure Tier Computers
Multiple Applications Tier Computers
Dedicated Applications Tiers Deployment
Duplicated Application Tiers
Multiple Infrastructure Tier and Multiple Application Tier computers
High Availability
2
Planning for Oracle Collaboration Suite Deployment
Oracle Collaboration Suite Deployment Planning Overview
Oracle Collaboration Suite Network Planning
Basic Considerations
Smaller Deployments
Access and Security
Separation of Traffic
Deployment Planning Issues for a New Network
Deployment Planning Issues for an Existing Network
Oracle Collaboration Suite Architecture Planning
Access
Capacity
Recovery Strategies
Availability Strategies
Scalability
Workload and Security
Organization-specific Architecture Issues
Client Deployment Using the End-User Documentation Portal
Installation and Administration
3
Deploying Oracle Collaboration Suite
Deploying Oracle Collaboration Suite Overview
Oracle Collaboration Suite Simple Deployment (200 to 1,000 Users)
Single Computer Configuration
Infrastructure Tier
Applications Tier
Connection Flow
Single Computer Configuration in a DMZ
Oracle Collaboration Suite Medium Deployment (1,000 - 5,000 Users)
Applications Tier Components and SSO Server on Separate Computers
Infrastructure Tier
Applications Tier
Connection Flow
Applications Tier Components and SSO Server on the Same Optionally Duplicated Computer
Infrastructure Tier
Applications Tier
Connection Flow
Infrastructure Components Distributed on Different Computers
Infrastructure Tier
Applications Tier
Connection Flow
Oracle Collaboration Suite Large Deployment (Several Thousand Users)
Large Deployment with Dedicated Applications Tiers
Infrastructure Tier
Applications Tier
Connection Flow
Large Deployment with Duplicated Applications Tiers
Infrastructure Tier
Applications Tier
Connection Flow
Oracle Collaboration Suite High Availability Architectures
4
Interoperability with Other Oracle Products
Oracle Collaboration Suite Interoperability with Oracle Database
Using an Existing Oracle Database with Oracle Collaboration Suite
Platform Dependencies of an Existing Oracle Database with Oracle Collaboration Suite
Version Dependencies of an Existing Oracle Database with Oracle Collaboration Suite
Seeding an Existing Oracle Database for Oracle Collaboration Suite
Oracle Collaboration Suite Interoperability with Oracle Application Server
Oracle Collaboration Suite Deployment with Existing Portal Users
Managing Portlets within an Existing Oracle Collaboration Suite Portal
The Effect of an Oracle Collaboration Suite Deployment on Existing Portal Users
Oracle Collaboration Suite Deployment with Existing Oracle Internet Directory Users
Providing Oracle Collaboration Suite Accounts for Existing Oracle Internet Directory Users
Adding the orcladmin User to the User Provisioning Admin Group
The orclguest User
Oracle Collaboration Suite Interoperability with Oracle Enterprise Manager Grid Control
Separation of Architectures
Installation Sequence
Grid Control and Application Server Control for Collaboration Suite
Installing Oracle Collaboration Suite First
Installing Oracle Enterprise Manager Grid Control First
Grid Control Configuration for Collaboration Suite Components
Using Identity Management with Oracle Enterprise Manager Grid Control
Part II Application-Level Deployment
5
Deploying Oracle Calendar
Overview
Understanding the Oracle Calendar Server and Oracle Calendar Application System Architecture and Functionality
Oracle Calendar Server and Oracle Calendar Application System Architecture
Oracle Calendar Server
Oracle Calendar Application System
Oracle Calendar Server Functionality
Oracle Calendar Web Client Connections
Desktop Client Connections
Planning for Oracle Calendar Server and Oracle Calendar Application System Deployment
Users of Oracle Calendar Server
Number of Users of Oracle Calendar
Configured Users
Logged-On Users
Active Users
Oracle Calendar Server Usage Patterns
Oracle Calendar Server Regional Deployments
Oracle Calendar Server Client Access Considerations
Oracle Calendar Server Scheduling Patterns
Oracle Calendar Server Provisioning Policies
Oracle Calendar Installation Notes
Distributed Installations
Oracle Calendar Server and Oracle Calendar Application System Deployment Configurations
Oracle Calendar Server Deployed in the Applications tier
Oracle Calendar Deployed in the Infrastructure tier
Deploying the Oracle Calendar Web Client and Oracle Calendar Web services
Oracle Calendar Web Client and Oracle Calendar Web Services Architecture
Oracle Calendar Web Client and Oracle Calendar Web Services Standalone Installation Notes
Oracle Calendar Web Client and Oracle Calendar Web Services Sizing and Memory Use
RAM, FastCGI Processes and Concurrency
Example
Determining the Best Setup for Your Organization
Oracle Calendar Web Client and Oracle Calendar Web Services Deployment and Maintenance
Deploying Oracle Mobile Data Sync
Oracle Mobile Data Sync Devices
Oracle Mobile Data Sync Architecture
Oracle Mobile Data Sync and the Oracle Calendar Application System
Oracle Mobile Data Sync Ports and Connections
Oracle Mobile Data Sync Tiers and Storage of Synchronization Information
Oracle Mobile Data Sync Sizing and Memory Use
RAM and FastCGI Processes
Example
Hard Disk Space
Determining the Best Setup for Your Organization
Oracle Mobile Data Sync Deployment and Maintenance
Deploying Oracle Connector for Outlook
Check for Supported Versions of Microsoft Outlook
Deploying Oracle Connector for Outlook with Roaming Profiles and Terminal Services
Windows Roaming Profiles
Windows Server 2003 Terminal Services
Character Set Considerations with Terminal Services
Deploying Oracle Connector for Outlook to Local Computers
Using Software Delivery Tools and Performing Silent Installations
Using the Remote Installer
Using a Base Image
Sharing the Oracle Connector for Outlook Installation Executable
Configuring Oracle Connector for Outlook using PRF Files
Oracle Connector for Outlook Maintenance
Deploying Oracle Calendar Clients
Deploying the Oracle Calendar Desktop Client with Windows Server 2003 Terminal Services
Deploying the Oracle Calendar Desktop Client to Local Computers
Deploying the Oracle Calendar Desktop Client on Shared Workstations
Deploying Oracle Calendar Sync
6
Deploying Oracle Content Services
Understanding the Oracle Content Services Architecture and Functionality
The Oracle Content Services Domain
Oracle Content Services Schema
Oracle Content Services Nodes
Services, Servers, and Agents
Oracle Internet Directory
The Site Model
Planning for Oracle Content Services Deployment
Choice of Protocols
Oracle Content Services Sizing Guidelines
Sizing Formulas for Each Applications Tier Computer
Sizing Formulas for the Database Computer
Memory Requirements: Sample Deployment
Tablespaces
Data Types and Storage Requirements
Storing Files in an Oracle Database
Oracle Content Services Metadata and Infrastructure
Oracle Text
Disk Space Requirements: Sample Deployment
Oracle Content Services Backup and Recovery
7
Deploying Oracle Discussions
Understanding the Oracle Discussions Architecture and Functionality
Oracle Discussions Architecture
Applications Tier
Infrastructure Tier
Oracle Discussions Functionality
Web Clients
IMAP Clients
Planning for Oracle Discussions Deployment
Determining the Number of Database Connection Pools in a Shared OJMA
Reducing the Delay for Posting Data Cached in an OC4J Container
Determining When to Increase the OC4J Cache Size
Oracle Discussions Deployment Configurations
Oracle Discussions Deployment with the Oracle Mail Store
8
Deploying Oracle Mail
Understanding the Oracle Mail Architecture and Functionality
Oracle Mail Architecture
Infrastructure Tier
Applications Tier
Clients
Oracle Mail Functionality
Outbound Mail
Inbound Mail
Outbound Oracle Mail Web Components
Inbound Oracle Mail Web Components
Oracle Mail Retrieving E-mail Messages
Oracle Mail Web Components Retrieving E-mail Messages
Planning for Oracle Mail Deployment
Number of Users
Expected Growth
Anticipated Mail System Usage
Mail Clients
System Configuration
CPU Usage
Hardware Consolidation
N-Tiered Configuration
Disk Configuration
Network Topology and Bandwidth
Security
DNS Evaluation
Directory Services Information
Determine user Naming Conventions
Oracle Mail Web Components Planning Issues
Scaling Oracle Mail Web Components
Sizing the JVM Heap
Connection Pools
Sending Messages
Oracle Mail Deployment Configurations
Oracle Connector for Outlook
9
Deploying Oracle Mobile Collaboration
Understanding the Oracle Mobile Collaboration Architecture and Functionality
Oracle Mobile Collaboration Architecture
Infrastructure Tier
Applications Tier
Web Tier
Clients and Messaging Gateway Infrastructure
Oracle Mobile Collaboration Functionality
Unified Messaging
Calendar Notifications
Ask E-mail
Ask SMS
Voice Requests for Oracle Collaboration Suite Data
Planning for Oracle Mobile Collaboration Deployment
Oracle Mobile Collaboration Internal Deployment Requirements
DMZ Environment
Notification Engine
Messenging Server
Push Mail Functionality
Oracle Mobile Collaboration External Deployment Requirements
Messenging Gateway Infrastructure Connectivity
SMS Telco or Aggregator Service Level Agreement
Oracle Mobile Collaboration Deployment Configurations
10
Deploying Oracle Real-Time Collaboration
Understanding the Oracle Real-Time Collaboration Architecture, Functionality, and Access Requirements
Oracle Real-Time Collaboration Architecture
Infrastructure Tier
Applications Tier
Programmatic and User Access
Oracle Real-Time Collaboration Functionality
Oracle Real-Time Collaboration System Terminology
Oracle Real-Time Collaboration Component Interaction
Oracle Real-Time Collaboration Instance
Oracle Real-Time Collaboration Access Requirements
Oracle Web Conferencing and Oracle Messenger Console Client Connections
Requirements for Connections Over the Internet
Oracle Real-Time Collaboration Access Overview
Client Connection Process Flow
Planning for Oracle Real-Time Collaboration Deployment
Oracle Real-Time Collaboration Prerequisites
Oracle Real-Time Collaboration Sizing Guidelines
Load Balancer Considerations for Real-Time Collaboration
Distributed Deployment Considerations for Real-Time Collaboration
Deploying Core Components Locally or Globally
Deploying Voice Conversion Servers Locally or Globally
Oracle Real-Time Collaboration Server Architecture Scalability
Oracle Real-Time Collaboration Deployment Configurations
Geographic Distribution with Real-Time Collaboration Clusters
Infrastructure Tier
Applications Tier
Internal Network Connections
Web Connections
11
Deploying Oracle Collaboration Suite Search
Oracle Collaboration Suite Search Architecture and Functionality
Oracle Collaboration Suite Search Architecture
Infrastructure Tier
Applications Tier
Oracle Collaboration Suite Search Functionality
Search Admin Application Functionality
Ultra Search Functionality
Oracle Collaboration Suite Search Application Functionality
Planning for Oracle Collaboration Suite Search Deployment
Light-Weight Application Deployed Across Applications Tier
Searchlet Tuning
Oracle Collaboration Suite Search Deployment Configurations
12
Deploying Oracle Voicemail & Fax
Understanding the Oracle Voicemail & Fax Architecture and Functionality
Oracle Voicemail & Fax Components
Mail Store
Oracle Internet Directory
Oracle Voicemail & Fax Server
Optional POP3 and IMAP4 Servers
Oracle Voicemail & Fax Server Architecture
Oracle Voicemail & Fax PBX Integration
Circuit Switched Configuration
VoIP Configuration
Planning for Oracle Voicemail & Fax Deployment
Deployment Steps
Step 1: Architect and Design the Voicemail Solution
Step 2: Provide Telephony Server Hardware and Software
Step 3: Install and Configure the Telephony Server(s)
Step 4: Configure the Oracle Collaboration Suite Infrastructure Tier and Application Tier Components
Step 5: Install the Oracle Voicemail & Fax Components on Each Telephony Server
Step 6; Start the Different Processes
Step 7: Add Voicemail & Fax Users
Hardware and Software Requirements
Hardware Requirements
Software Requirements
Overall Implementation Considerations
Switching Infrastructure
Comparative Network Costs
IP Network Considerations
High Availability Considerations
VoIP Deployment Considerations
Bandwidth Requirements
Latency
Packet Loss
Network Availability (VoIP)
Oracle Voicemail & Fax
Oracle Voicemail & Fax Hardware Recommendations
Oracle Voicemail & Fax Deployment Configurations
Consolidated Oracle Voicemail & Fax Server Configuration
Advantages
Disadvantages
Distributed Oracle Voicemail & Fax Server Configurations
Distributed Circuit Switched Oracle Voicemail & Fax Configurations
Distributed VoIP Configurations
VoIP Multiple PBX Configuration
Oracle Voicemail & Fax Server Mixed Switching Configuration
High-Availability Configurations
CIrcuit Switched High-Availability Configuration
VoIP High-Availability Configuration
13
Deploying Oracle Workspaces
Understanding the Oracle Workspaces Architecture and Functionality
Overview
Oracle Workspaces Architecture
Applications Tier
Infrastructure Tier
Oracle Workspaces Functionality
User Verification and Authentication
Membership Management and Authorization
Interaction with Other Oracle Collaboration Suite Applications
Planning for Oracle Workspaces Deployment
Sizing and Performance Tuning
Oracle Workspaces Deployment Configurations
Multiple Computer Configurations
Multiple OC4J Deployment Cache Issues
User Properties
Recent Activity
Discussion Forums
Adding Oracle Collaboration Suite Applications to Oracle Workspaces as Required
Reinitialize only that Feature
Bounce the OC4J Container
Glossary
Index