86 OVF Recording Application

86.1 Activity Total Time

This category contains metrics about the number of users performing each activity, total time spent in each activity, and the average time spent in each activity for the last five minutes.

86.1.1 Recording Activity Total Response Time

The total time (in milliseconds) spent performing the activity for the last five minutes.

Metric Summary

The following table shows how often the metric's value is collected.

Target Version	Collection Frequency
All Versions	Every 5 Minutes

86.1.2 Recording Activity User Count

The number of users performing the activity for the last five minutes.

Metric Summary

The following table shows how often the metric's value is collected.

Target Version	Collection Frequency
All Versions	Every 5 Minutes

86.1.3 Recording Avg Response Time

The average time (in milliseconds) it took to perform the activity for the last five minutes.

Metric Summary

The following table shows how often the metric's value is collected and compared against the default thresholds. The 'Consecutive Number of Occurrences Preceding Notification' column indicates the consecutive number of times the comparison against thresholds should hold TRUE before an alert is generated.

Table 86-1 Metric Summary Table

Target Version	Key	Evaluation and Collection Frequency	Upload Frequency	Operator	Default Warning Threshold	Default Critical Threshold	Consecutive Number of Occurrences Preceding Notification	Alert Text
All Versions	activity_name: "GREETING"	Every 5 Minutes	After Every Sample	>	3000	4000	1	The vm average recording message time is %value%

Multiple Thresholds

For this metric you can set different warning and critical threshold values for each "Voicemail Activity" object.

If warning or critical threshold values are currently set for any "Voicemail Activity" object, those thresholds can be viewed on the Metric Detail page for this metric.

To specify or change warning or critical threshold values for each "Voicemail Activity" object, use the Edit Thresholds page. See Editing Thresholds for information on accessing the Edit Thresholds page.

86.2 Caller Greeting Wait Time

This category contains metrics about the time callers had to wait for a greeting.

86.2.1 Num Users waiting for Greeting

The number of users waiting for a greeting in each five minute interval.

Metric Summary

The following table shows how often the metric's value is collected and compared against the default thresholds. The 'Consecutive Number of Occurrences Preceding Notification' column indicates the consecutive number of times the comparison against thresholds should hold TRUE before an alert is generated.

Table 86-2 Metric Summary Table

Target Version	Key	Evaluation and Collection Frequency	Upload Frequency	Operator	Default Warning Threshold	Default Critical Threshold	Consecutive Number of Occurrences Preceding Notification	Alert Text
All Versions	response_duration: ">10000"	Every 5 Minutes	After Every Sample	>	1	5	1	The user greeting time is more than 10000ms for %value% users

Multiple Thresholds

For this metric you can set different warning and critical threshold values for each "Duration (msec)" object.

If warning or critical threshold values are currently set for any "Duration (msec)" object, those thresholds can be viewed on the Metric Detail page for this metric.

To specify or change warning or critical threshold values for each "Duration (msec)" object, use the Edit Thresholds page. See Editing Thresholds for information on accessing the Edit Thresholds page.

86.3 Response

This category contains metrics about the response of the Oracle Voicemail and Fax recording application.

86.3.1 Response Status

This metric shows the status of the Oracle Voicemail and Fax recording application.

Metric Summary

The following table shows how often the metric's value is collected and compared against the default thresholds. The 'Consecutive Number of Occurrences Preceding Notification' column indicates the consecutive number of times the comparison against thresholds should hold TRUE before an alert is generated.

Table 86-3 Metric Summary Table

Target Version	Evaluation and Collection Frequency	Upload Frequency	Operator	Default Warning Threshold	Default Critical Threshold	Consecutive Number of Occurrences Preceding Notification	Alert Text
All Versions	Every 3 Minutes	After Every Sample	=	Not Defined	0	1	Recording Application is down