Contents

List of Figures

List of Tables

Title and Copyright Information

Preface

• Audience
• Documentation Accessibility
• Related Documents
• Conventions

What's New in Oracle Access Manager?

• Product and Component Name Changes
• Upgrade Planning, Methodology, and Deployment Scenarios
• Planning Worksheets and Tracking Checklists
• Upgrade Concepts and Methods
• Automated Upgrade Processes and Manual Tasks
• Support Changes
• Globalization, System Behaviors, and Backward Compatibility
• Upgrade Prerequisites and Preparation
• Upgrading the Schema and Data
• Component Upgrades
• Customization Upgrades
• Auditing and Reporting Changes
• Combining Challenge and Response Attributes on a Panel
• Validating Your Upgraded Installation
• Troubleshooting

Part I Introduction

1 Upgrade Overview and Planning

• 1.1 Typical Deployment Scenarios
  • 1.1.1 About Upgrading Identity System Only Deployments
  • 1.1.2 About Upgrading Joint Identity System and Access System Deployments
• 1.2 Upgrade Task Overview
  • 1.2.1 About the Planning Stage
  • 1.2.2 About the Execution Stage
• 1.3 Upgrade Planning and Deliverables
  • 1.3.1 Planning Considerations
  • 1.3.2 Schema and Data Upgrade Planning
  • 1.3.3 Customization Upgrade Planning
  • 1.3.4 Planning Deliverables
• 1.4 Planning Considerations for System Downtime
  • 1.4.1 Minimizing Downtime During the Upgrade
  • 1.4.2 Downtime Assessments
  • 1.4.3 Downtime Assessment Example
• 1.5 Planning Considerations for Extranet and Intranet Deployments
  • 1.5.1 Extranet Deployments
  • 1.5.2 Intranet Deployments
• 1.6 Upgrade Paths
  • 1.6.1 Direct Upgrade Paths
    • 1.6.1.1 From Release 6.1.1 to Oracle Access Manager 10g (10.1.4.0.1)
    • 1.6.1.2 From Release 6.5 to Oracle Access Manager 10g (10.1.4.0.1)
    • 1.6.1.3 From Release 7.x to Oracle Access Manager 10g (10.1.4.0.1)
  • 1.6.2 Indirect Upgrade Paths

2 Upgrade Concepts and Methods

• 2.1 Upgrade Terms and Concepts
• 2.2 About Upgrading the Oracle Application Server
• 2.3 Backup and Recovery Strategies
  • 2.3.1 Backup Strategies Before Upgrading
  • 2.3.2 Backup Strategies After Upgrading
  • 2.3.3 Recovery Strategies
• 2.4 Upgrade Start Methods
  • 2.4.1 GUI Method
  • 2.4.2 Console Method
• 2.5 Upgrade Event Modes
  • 2.5.1 Automatic Mode
  • 2.5.2 Confirmed Mode
• 2.6 Support Deprecated
• 2.7 Upgrade Strategies When Support is Changed or Deprecated
  • 2.7.1 Upgrading When Third-Party Support Has Changed
  • 2.7.2 Upgrading When Third-Party Support Has Been Deprecated
    • 2.7.2.1 Upgrading with Manual Web Server Configuration When Support is Deprecated
    • 2.7.2.2 Upgrading Oracle Access Manager Incrementally When Third-Party Support is Deprecated

3 About Automated Processes and Manual Tasks

• 3.1 Supported Components and Applications
• 3.2 About the Automated In-Place Component Upgrade Process and Events
• 3.3 Upgraded Items
• 3.4 Preserved Items
  • 3.4.1 Directory Server Failover
    • 3.4.1.1 Impact of the Upgrade on Directory Server Failover
  • 3.4.2 Connection Pool Details
    • 3.4.2.1 Impact of the Upgrade on Connection Pools
  • 3.4.3 Encryption Schemes and the Shared Secret
• 3.5 Items that You Must Manually Upgrade
  • 3.5.1 Auditing and Access Reporting
  • 3.5.2 C++ Programs
  • 3.5.3 Challenge and Response Attributes Must Appear on a Panel
  • 3.5.4 Customized Styles
  • 3.5.5 Plug-ins

4 System Behavior and Backward Compatibility

• 4.1 Platform Support
• 4.2 About Upgrading and Backward Compatibility
• 4.3 General Behavior Changes
  • 4.3.1 Acquiring and Using Multiple Languages
  • 4.3.2 Auditing and Access Reporting
  • 4.3.3 Automatic Schema Update Support for ADAM
  • 4.3.4 C++ Programs
  • 4.3.5 Cache Flush
  • 4.3.6 Certificate Store and Localized Certificates
  • 4.3.7 Compilers for Plug-ins
  • 4.3.8 Configuration Files
  • 4.3.9 Connection Pool Details
  • 4.3.10 Console-based Command-line Interfaces
  • 4.3.11 Customized Styles, Images, and JavaScript
  • 4.3.12 Database Input and Output
  • 4.3.13 Date and Time Formats
  • 4.3.14 Default Product Pages
  • 4.3.15 Directory Profiles and Database Instance Profiles
  • 4.3.16 Directory Server Connection Details
  • 4.3.17 Directory Server Failover
  • 4.3.18 Directory Server Interface
  • 4.3.19 Directory Structure
  • 4.3.20 Domain Names, URIs, and URLs
  • 4.3.21 Encryption Schemes
  • 4.3.22 Failover and Failback
  • 4.3.23 File and Path Names
  • 4.3.24 Graphical User Interface
  • 4.3.25 HTML Pages
  • 4.3.26 Message and Parameter Files
  • 4.3.27 Names Assigned by Administrators and Product Names
  • 4.3.28 Namespaces for Policy Data and User Data Stored Separately
  • 4.3.29 Reconfiguring the Logging Framework without a Restart
  • 4.3.30 Support Changes
  • 4.3.31 Transport Security for the Directory Server
  • 4.3.32 Web Components and Backward Compatibility
  • 4.3.33 XML Catalogs and XSL Stylesheet Encoding
  • 4.3.34 Web Server Configuration Files
• 4.4 Identity System Behavior Changes
  • 4.4.1 Challenge and Response Attributes
  • 4.4.2 Identity Server Backward Compatability
  • 4.4.3 Identity System Event Plug-ins
    • 4.4.3.1 Identity Event Plug-in Backward Compatibility
    • 4.4.3.2 Common Uses of the Identity Event Plug-in API
    • 4.4.3.3 Identity Event Plug-in Action Types
    • 4.4.3.4 Identity Event Plug-in Event Types
  • 4.4.4 IdentityXML and SOAP Requests
  • 4.4.5 Java Applets
  • 4.4.6 Mail Notification Enhancements
  • 4.4.7 Minimum Number of Search Characters
  • 4.4.8 Multi-Step Identity Workflow Engine
  • 4.4.9 Oracle Identity Protocol (OIP)
  • 4.4.10 Password Policies and Password Management Runtime Changes
  • 4.4.11 Portal Inserts and the URI Query String
  • 4.4.12 PresentationXML Directories
  • 4.4.13 Sorting User Search Results
• 4.5 Access System Behavior Changes
  • 4.5.1 Access Server Backward Compatibility
  • 4.5.2 Access Manager SDK, Access Manager API, and Custom AccessGates
  • 4.5.3 Authentication Scheme Updates
  • 4.5.4 Authorization Rules and Access Policies
  • 4.5.5 Custom Authentication and Authorization Plug-ins and Interfaces
    • 4.5.5.1 Access Server Backward Compatibility
    • 4.5.5.2 Authentication and Authorization Plug-ins Background
  • 4.5.6 Directory Profiles
  • 4.5.7 Forms-based Authentication
  • 4.5.8 Maximum Elements in Session Token Cache
  • 4.5.9 Oracle Access Protocol (OAP) Updates
  • 4.5.10 Policy Manager
  • 4.5.11 Policy Manager API
  • 4.5.12 Preferred HTTP Host
  • 4.5.13 Shared Secret
  • 4.5.14 Triggering Authentication Actions After the ObSSOCookie Is Set
  • 4.5.15 WebGates

Part II Upgrading the Schema and Data

5 Preparing for Schema and Data Upgrades

• 5.1 About Schema and Data Upgrades
  • 5.1.1 Considerations for Workflows in Multiple Directories
  • 5.1.2 About Preparing For and Performing the Schema and Data Upgrade
  • 5.1.3 Error Logging for All Directory Servers
• 5.2 Strategies for Upgrading in a Replicated Environment
  • 5.2.1 About User Data Replication
    • 5.2.1.1 Failover Configuration
    • 5.2.1.2 Load Balancing Configuration
    • 5.2.1.3 Load Balancing and Failover Configuration
    • 5.2.1.4 Operation-based Load Balancing Configuration
  • 5.2.2 About Configuration Data Replication
• 5.3 Configuring the Challenge/Response Phrase at the Object Class Level
• 5.4 Configuring Unique Namespaces for Directory Connection Information
• 5.5 Preparing Your Directory Instances for the Schema and Data Upgrade
  • 5.5.1 Preparing a Directory Server when Its Release is Deprecated
  • 5.5.2 Changing the Directory Server Search Size Limit Parameter
  • 5.5.3 Active Directory Considerations and Preparation
    • 5.5.3.1 Changing the MaxPageSize Parameter
    • 5.5.3.2 Confirming You Are Using a Schema Master
  • 5.5.4 Active Directory Application Mode Considerations and Preparation
  • 5.5.5 IBM Directory Server Considerations and Preparation
  • 5.5.6 Oracle Internet Directory
  • 5.5.7 Siemens DirX Directory Deprecation
  • 5.5.8 Sun Directory Server Considerations and Preparation
• 5.6 Backing Up Existing Oracle Access Manager Data
  • 5.6.1 Backing up the Earlier Oracle Access Manager Schema
  • 5.6.2 Backing up Oracle Access Manager Configuration and Policy Data
  • 5.6.3 Backing Up User and Group Data
  • 5.6.4 Backing Up Workflow Data
  • 5.6.5 Archiving Processed Workflow Instances
• 5.7 Backing Up Existing Directory Instances
• 5.8 Preparing Host Machines for Master Components
• 5.9 Adding An Earlier Identity System to Use as a Master
  • 5.9.1 Defining Additional Instances in the Existing System Console
  • 5.9.2 Installing the Master COREid Server Instance
  • 5.9.3 Installing the Master WebPass
  • 5.9.4 Setting Up the Master Identity System for the Schema and Data Upgrade
• 5.10 Adding an Earlier Access Manager to Use as a Master
  • 5.10.1 Installing the Master Access Manager for the Schema and Data Upgrade
  • 5.10.2 Setting Up the Master Access Manager
    • 5.10.2.1 Specifying Directory Server Details and Data Locations
    • 5.10.2.2 Configuring Authentication Schemes
    • 5.10.2.3 Finishing the Master Access Manager Setup
• 5.11 Finishing Preparation

6 Upgrading Identity System Schema and Data

• 6.1 About Upgrading the Identity System Schema and Data
• 6.2 Upgrading the Schema and Data with the Master Identity Server
  • 6.2.1 Master Identity System Schema and Data Upgrade Prerequisites
  • 6.2.2 Starting the Master Identity Server Upgrade
  • 6.2.3 Specifying the Target Directory and Languages
  • 6.2.4 Updating the Identity System Schema and Data
  • 6.2.5 Enabling Multi-Language Capability
  • 6.2.6 Upgrading Identity Server Configuration Files
  • 6.2.7 Upgrading the Software Developer Kit (SDK) Configuration
  • 6.2.8 Finishing and Verifying the Master COREid Server Upgrade
• 6.3 Upgrading the Master WebPass
  • 6.3.1 Master WebPass Upgrade Prerequisites
  • 6.3.2 Starting the Master WebPass Upgrade, Specifying a Target Directory and Languages
  • 6.3.3 Upgrading WebPass Configuration Files and Web Server Configuration
  • 6.3.4 Finishing and Verifying the Master WebPass Upgrade
• 6.4 Verifying the Identity System Schema and Data Upgrade
• 6.5 Uploading Directory Server Index Files
  • 6.5.1 Verifying and Uploading Oracle Internet Directory and Sun Directory Indexes
  • 6.5.2 Verifying and Uploading Novell eDirectory Indexes
• 6.6 Backing Up Upgraded Identity Data
• 6.7 Recovering From an Identity System Schema or Data Upgrade Failure
• 6.8 Looking Ahead

7 Upgrading Access System Schema and Data

• 7.1 About Access System Schema and Data Upgrades
• 7.2 Upgrading the Schema and Data with the Master Access Manager Component
  • 7.2.1 Access System Schema and Data Upgrade Prerequisites
  • 7.2.2 Starting the Master Access Manager Upgrade
  • 7.2.3 Specifying the Target Directory and Languages
  • 7.2.4 Updating the Access System Schema and Policy Data
  • 7.2.5 Upgrading the Access Manager and Web Server Configuration Files
  • 7.2.6 Finishing and Verifying the Access System Schema and Data Upgrade
• 7.3 Uploading Directory Server Index Files
• 7.4 Verifying the Access Schema and Data Upgrade
• 7.5 Creating a Temporary Directory Profile For Access System Upgrades
• 7.6 Backing Up Upgraded Policy Data
• 7.7 Recovering From an Access System Schema or Data Upgrade Failure
• 7.8 Looking Ahead

Part III Upgrading Components

8 Preparing Components for the Upgrade

• 8.1 Checking Compatibility with Previous Releases
• 8.2 Copying Custom Identity Event Plug-ins
• 8.3 Preparing Earlier Customizations
• 8.4 Preparing the Default Logout in the Policy Manager
• 8.5 Preparing Host Machines
  • 8.5.1 Changing Read Permissions on Password Files
  • 8.5.2 Confirming Free Disk Space
• 8.6 Preparing Release 6.x Environments
  • 8.6.1 Adding Packages for Release 6.1.1 on AIX
  • 8.6.2 Adding Packages for Release 6.5.0.x
  • 8.6.3 Adding Packages for Release 6.5.2.x Patch
• 8.7 Preparing Multi-Language Installations
  • 8.7.1 Preparing to Upgrade Release 6.5 with Multi-language Functionality
  • 8.7.2 Preserving 6.5 or 7.x Multi-language Functionality
• 8.8 Backing Up Directories, Web Server Configurations, and Registry Details
  • 8.8.1 Backing Up the Existing Installed Directory
  • 8.8.2 Backing Up the Existing Web Server Configuration File
  • 8.8.3 Backing Up Windows Registry Data
• 8.9 Stopping Servers and Services
• 8.10 Logging in with Appropriate Administrative Rights

9 Upgrading Remaining Identity System Components

• 9.1 About Identity System Upgrades
• 9.2 Upgrading Remaining Identity Servers
  • 9.2.1 Identity Server Upgrade Prerequisites
  • 9.2.2 Starting the Identity Server Upgrade
  • 9.2.3 Specifying the Target Directory and Languages
  • 9.2.4 Upgrading Identity Server Configuration Files
  • 9.2.5 Upgrading the Software Developer Kit Configuration
  • 9.2.6 Finishing and Verifying the Identity Server Upgrade
• 9.3 Upgrading Remaining WebPass Instances
  • 9.3.1 WebPass Upgrade Prerequisites
  • 9.3.2 Starting the WebPass Upgrade, Specifying the Target Directory and Languages
  • 9.3.3 Upgrading WebPass Configuration Files and Web Server Configuration File
  • 9.3.4 Finishing and Verifying the WebPass Upgrade
• 9.4 Validating the Identity System Upgrade
• 9.5 Backing Up Upgraded Identity Component Information
• 9.6 Recovering From an Identity Component Upgrade Failure
• 9.7 Looking Ahead

10 Upgrading Access System Components

• 10.1 About Access System Component Upgrades
• 10.2 Upgrading Remaining Policy Managers
  • 10.2.1 Policy Manager Upgrade Prerequisites
  • 10.2.2 Starting the Policy Manager Upgrade, Specifying a Target Directory and Languages
  • 10.2.3 Upgrading Policy Manager and Web Server Configuration Files
  • 10.2.4 Finishing and Verifying the Policy Manager Upgrade
• 10.3 Upgrading Access Servers
  • 10.3.1 Access Server Upgrade Prerequisites
  • 10.3.2 Starting the Access Server Upgrade, Specifying a Directory and Languages
  • 10.3.3 Upgrading Access Server Configuration Files
  • 10.3.4 Finishing and Verifying the Access Server Upgrade
• 10.4 Upgrading WebGates
  • 10.4.1 WebGate Upgrade Prerequisites
  • 10.4.2 Starting the WebGate Upgrade, Specifying a Target Directory and Languages
  • 10.4.3 Upgrading WebGate and Web Server Configuration Files
  • 10.4.4 Finishing and Verifying the WebGate Upgrade
• 10.5 Backing Up Upgraded Access System Component Directories
• 10.6 Recovering From an Access System Upgrade Failure
• 10.7 Looking Ahead

11 Upgrading Integration Components and an Independently Installed SDK

• 11.1 Upgrading Third-Party Integration Connectors
  • 11.1.1 Integration Upgrade Prerequisites
  • 11.1.2 Starting the Integration Upgrade
  • 11.1.3 Upgrading Security Provider for WebLogic SSPI
  • 11.1.4 Finishing the Integration-Component Upgrade
• 11.2 Upgrading Independently Installed Software Developer Kits
  • 11.2.1 SDK Upgrade Prerequisites
  • 11.2.2 Starting the SDK Upgrade, Specifying a Target Directory and Languages
  • 11.2.3 Upgrading the SDK Configuration and Verifying the Upgrade
• 11.3 Backing Up Upgraded Integration Connector or SDK Data
• 11.4 Recovering From an Integration Connector or SDK Upgrade Failure
• 11.5 Looking Ahead

Part IV Upgrading Your Customizations

12 Upgrading Your Identity System Customizations

• 12.1 Prerequisites and Guidelines
• 12.2 Upgrading Auditing and Access Reporting for the Identity System
  • 12.2.1 Upgrading Auditing and Reporting with a Microsoft SQL Server
    • 12.2.1.1 Database Record Sizing
  • 12.2.2 Upgrading Auditing and Reporting with an Oracle Database
• 12.3 Combining Challenge and Response Attributes on a Panel
• 12.4 Confirming Identity System Failover and Load Balancing
• 12.5 Migrating Custom Identity Event Plug-Ins
• 12.6 Ensuring Compatibility with Earlier Portal Inserts
• 12.7 About Custom Items and Upgrades
• 12.8 Incorporating Customizations from Release 6.5 and 7.x
• 12.9 Incorporating Customizations from Releases Earlier than 6.5
  • 12.9.1 Style Customization Prerequisites
  • 12.9.2 Recreating Custom Style Directories in 10g (10.1.4.0.1)
  • 12.9.3 Customizing New Stylesheets
  • 12.9.4 Incorporating Custom Images
    • 12.9.4.1 gifPathName and jsPathName Variables
  • 12.9.5 Using New Customized Styles
  • 12.9.6 Incorporating JavaScript Customizations
  • 12.9.7 Handling Language-Specific Message Catalogs
    • 12.9.7.1 Handling XSL Stylesheet Messages
    • 12.9.7.2 Handling Messages for JavaScript
• 12.10 Validating Identity System Customization Upgrades
• 12.11 Backing Up Upgraded Identity System Customizations
• 12.12 Recovering from an Identity System Customization Upgrade Failure
• 12.13 Looking Ahead

13 Upgrading Your Access System Customizations

• 13.1 Prerequisites and Guidelines
• 13.2 Upgrading Auditing and Reporting for the Access Server
• 13.3 Confirming Access System Failover and Load Balancing
• 13.4 Upgrading Forms-based Authentication
• 13.5 Recompiling and Redesigning Custom Authentication and Authorization Plug-Ins
• 13.6 Associating Release 6.1.1 Authorization Rules with Access Policies
• 13.7 Assuring Proper Authorization Failure Re-directs After Upgrading from 6.1.1
• 13.8 Updating the ObAMMasterAuditRule_getEscapeCharacter in Custom C Code
• 13.9 Validating Access System Customization Upgrades
• 13.10 Backing Up Upgraded Access System Customizations
• 13.11 Recovering from an Access System Customization Upgrade Failure
• 13.12 Looking Ahead

Part V Validating the Upgrade

14 Validating the Entire System Upgrade

• 14.1 Validating the Identity System Upgrade
• 14.2 Validating Access System Upgrades
• 14.3 Deleting the Temporary Directory Server Profile
• 14.4 Reverting Backward Compatibility
  • 14.4.1 Reverting Identity Server Backward Compatibility
  • 14.4.2 Reverting Access Server Backward Compatibility

Part VI Appendixes

A Oracle Access Manager Directory Structure Changes

• A.1 About the 10g (10.1.4.0.1) Directory Structure
  • A.1.1 \lang Directory and \langtag Subdirectories
  • A.1.2 \logs Directory
  • A.1.3 \obsymbols Directory
  • A.1.4 \reports Directory
  • A.1.5 \scoreboard Directory
  • A.1.6 \WebServices Directory
• A.2 Identity Server Directories
• A.3 WebPass Directories
• A.4 Directories for Access System Components
  • A.4.1 Subdirectories for the Policy Manager
  • A.4.2 Subdirectories for the Access Server
  • A.4.3 Subdirectories for WebGate
• A.5 PresentationXML Directories
  • A.5.1 PresentationXML Directories with Oracle Access Manager Release 6.5 and Later
  • A.5.2 PresentationXML Directories Before Oracle Access Manager 6.5
  • A.5.3 Message Storage

B Upgrade Process and Utilities

• B.1 About Upgrade Events
• B.2 Primary Utility: obmigratenp
• B.3 File Upgrade: obmigratefiles
• B.4 Message and Parameter Upgrade: obmigrateparamsg
• B.5 Schema Upgrade: obmigrateds
• B.6 Data Upgrade: obmigratedata
• B.7 Web Server Upgrade: obmigratews
• B.8 Component-Specific Upgrades
  • B.8.1 Identity Server: obMigrateNetPointOis
  • B.8.2 WebPass: obMigrateNetPointWP
  • B.8.3 Policy Manager: obMigrateNetPointAM
  • B.8.4 Access Server: obMigrateNetPointAAA
  • B.8.5 WebGate: obMigrateNetPointWG
  • B.8.6 Software Developer Kit (SDK): obMigrateNetPointASDK

C Manual Schema and Data Upgrades

• C.1 About Upgrading Schema and Data Manually
• C.2 Upgrading the Schema Manually
• C.3 About Upgrading Data Manually
• C.4 Upgrading Data Manually
  • C.4.1 Suppressing Automatic Data Upgrades
  • C.4.2 Upgrading the Configuration Tree Manually
  • C.4.3 Removing Obsolete Schema Elements for Release 6.5 and 7.0
    • C.4.3.1 Cleaning Up Obsolete Elements During Identity Server Upgrades
    • C.4.3.2 Cleaning Up Obsolete Elements During Policy Manager Upgrades
  • C.4.4 Uploading the Generated LDIF
  • C.4.5 Upgrading User Data Manually
• C.5 Sample Default obmigratenpparams.lst File
• C.6 Sample data_520_to_600_xxx.lst

D Upgrading Sun Web Server Version 4 to Version 6 on Windows 2000

• D.1 Upgrading Sun Web Server version 4.x to version 6
• D.2 Configuring the New Web Server Instance
  • D.2.1 Configuring magnus.conf
  • D.2.2 Configuring obj.conf
• D.3 Troubleshooting

E Planning Worksheets and Tracking Checklists

• E.1 About Completing Planning Worksheets and Checklists
• E.2 Worksheet for Your Overall Deployment
• E.3 Worksheet for Directory Instances
• E.4 Worksheet for DIT and Object Definition Details
• E.5 Worksheet for Directory Server/RDBMS Profiles
• E.6 Worksheet for Database Instance Profiles
• E.7 Worksheet for Earlier Identity Servers
• E.8 Worksheet for Earlier WebPass Instances
• E.9 Worksheet for Earlier Policy Manager Instances
• E.10 Worksheet for Earlier Access Servers
• E.11 Worksheet for Earlier WebGates/AccessGates
• E.12 Worksheet for Integration Components and Independently Installed SDKs
• E.13 Worksheet for Customizations
• E.14 Checklist for Schema and Data Preparation
• E.15 Checklist for the Schema and Data Upgrade
• E.16 Checklist for Component Preparation
• E.17 Checklist for Component Upgrades
• E.18 Checklist for Integration Connector/SDK Upgrades
• E.19 Checklist for Customization Upgrades
• E.20 Checklist for Validating the Entire Upgrade

F Troubleshooting the Upgrade Process

• F.1 Accessing Log Files
• F.2 Access Server Not Processing Earlier WebGate Data Properly
• F.3 Auditing and Access Reporting Issues
• F.4 Authentication Failures
• F.5 Authorization Failure Re-direct Problems After Upgrading from 6.1.1
• F.6 Challenge and Response Phrase Issues
• F.7 Challenge Response May Not Convert Properly
• F.8 Compatibility of Earlier Plug-ins in the Upgraded Environment
• F.9 Customized Styles, Images, and JavaScript
• F.10 Deleting the vpd.properties File
• F.11 Ensuring Compatibility with Earlier Portal Inserts
• F.12 Failover and Load Balancing Issues in Upgraded Environments
• F.13 Identity Server Not Processing Data from Earlier Plug-ins
• F.14 IdentityXML Calls Fail After WebGate Install
• F.15 LDAP Add Errors in a Replicated Environment
• F.16 Manual Schema Upload Fails
• F.17 Mime_types -related Customizations Not Retained
• F.18 Searches Are Slow
• F.19 Troubleshooting Sun Web Server Upgrades
• F.20 Users Cannot Log In
• F.21 WebSphere Application Server and Portal Server Upgrades

Index