Applications Administration Guide > Messages >

Setting Up Messages

Administrators need to set up workflows for the Messages screen and views before a new employee can have email access.

NOTE:  Make sure that users have the Message User responsibility so that they can access Messages views. For more information about setting responsibilities for users, read about defining responsibilities in Security Guide for Siebel Business Applications.

To set up workflows for the Messages screen and views

  1. Make sure that the Communications Management and the Workflow Management component groups are enabled.
  2. Activate the Messages workflow policies. All Messages workflow policies are in the Siebel Messaging policy group.
  3. Activate Siebel Message send email and Siebel Message send email for activity owner workflow processes.

For detailed information about how to set up workflows, see Siebel Business Process Designer Administration Guide.

Applications Administration Guide