Siebel Assignment Manager Administration Guide > Basic Assignment Manager Configuration >

About Assignment Objects

An assignment object is a repository representation of a data item type. In Siebel Assignment Manager, objects represent assignment entities to which candidates are matched based on assignment rules. The concept is analogous to business objects in Siebel Business Applications. You must associate every assignment rule with at least one assignment object. A number of predefined assignment objects are available for use by Assignment Manager for the most commonly used business entities in Siebel Business Applications. Some of the predefined assignment objects are:

  • Account
  • Activity
  • Campaign
  • Campaign Contact
  • Contact
  • Opportunity
  • Order (Sales Credit Assignment)
  • Product Defect
  • Project
  • Project Team
  • Service Request

NOTE:  The predefined assignment objects are intended for use as a guide and may not be applicable to your business needs. It is recommended that you review, and change if needed, the configuration of these objects before using them using Siebel Tools.

Alternatively, if your deployment requires additional assignment objects, you can also create new objects using Siebel Tools. For information about creating new assignment objects, see Advanced Assignment Manager Configuration.

CAUTION:  It is recommended that you contact Siebel Technical Support for assignment object creation. If you create your own assignment objects, you run the risk of Assignment Manager assigning incorrect assignments.

Siebel Assignment Manager Administration Guide