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Defining Server Key Maps for Assignment Rule Groups

This topic explains how to define server key maps for assignment rule groups. You can at anytime change a server key mapping to another rule group or another Siebel Server.

To define a server key map

1. Navigate to the Administration - Assignment screen > Server Key Mappings view.
2. In the Assignment Server Key Mappings list, click New.
3. In the new record, click in the available fields to enter relevant information.

Table 35 shows the predefined fields.

If you want to exclusively mark certain rule groups for use with server key maps, you can set the Key Based flag to true for these rule groups (using the Key Based list column on the assignment Rule Groups List view). These rule groups are not loaded by any Assignment Manager component operating in default mode. For more information on rule group usage, see Creating Assignment Rule Groups.

Related Topics

How Assignment Manager Uses Server Key Maps to Load Rules to a Particular Siebel Server