Bookshelf v7.8: My Briefing

My Briefing provides access to timely business information that can be personalized by the user. My Briefing can include new opportunities, accounts, calendar items, service requests, news, expense report status, company announcements, literature from the Siebel Encyclopedia, Web clips, and links to useful Web sites. The information in My Briefing is personalized for each user based on responsibilities and preferences set in the user's tracking profile.

My Briefing Internal Data Sections

Table 4 describes the My Briefing sections that display data from the Siebel database. The search and sort specifications for internal sections are defined in the predefined query My Briefings.

Table 4. My Briefings Internal Sections
Section	Description	Controlled by Tracking Profile
My Opportunities	Lists the user's opportunities created within the last year (365 days).	No
New Bulletins	Alerts users of important company announcements. Broadcast messages defined using the Administration - Communications screen > Message Broadcasts view. Messages that are created between the activation and expiration dates and designated for Siebel Briefings appear as bulletins in this section. Messages are sorted by creation date and then by abstract.	No
My Calendar	Lists activities that are not marked as done, canceled, or declined. This includes today's activities, pending activities, and overdue activities. The calendar can appear in daily, weekly, or monthly format. Users can view and maintain their own appointments as well as view calendars of team members who have granted access.	No
Expense Reports	Shows the user's expense reports that have not been marked as paid. Expense reports are sorted by creation date.	No
New Service Requests	Shows all open or pending service requests associated with the accounts to which the user is assigned and that were created within the past year. Service requests are sorted by status and then by severity.	No
New Accounts	Lists all accounts to which the user is assigned and that are marked new. Accounts are sorted by name.	No
New Contacts	Lists contacts created within the last year to which the user is in the access list as a secondary user. Contacts are sorted by Last Name. A secondary user is one who has been granted access to the record, but did not create the record.	No
Products	Lists new products.	No
Literature	Shows links to literature items in the Siebel Encyclopedia for topics defined on the user's tracking profile. The active date must be between the release and expiration dates.	Yes
Recommended Links	Shows links to recommended Web pages. Recommended links are defined as literature items in the Siebel Encyclopedia. The literature type is Recommended Link, and the Web display method is anything other than In-Line.	Yes
Web Clips	Shows the target Web page of a recommended link in-line with other sections. Web clips are recommended links defined in the Siebel Encyclopedia with a Web display method of In-Line.	Yes

My Briefing External Data Sections

Table 5 describes the My Briefing sections that display data from Siebel Content Services.

Table 5. My Briefing External Data Sections
Section	Description	Controlled by Tracking Profile
Our Company In The News	Shows recent news articles from Siebel Content Service about the user's company. Users click the company name to get all news articles available in the archive. Users can perform a full text search for any search string and retrieve articles matching the string in the headline or body of the article. The resulting headlines can be further refined by adding an additional search term.	No
Account/Competitor News	Shows recent news articles about accounts and competitors defined on the user's tracking profile. Articles are grouped by company. The default display format shows the article headline and the publisher's name. Users can perform a full text search for any search string and retrieve articles matching the string in the headline or body of the article. The resulting headlines can be further refined by adding an additional search term.	Yes
My News	Shows recent news articles for topics the user has defined in the tracking profile. Users can choose from a predefined set of search topics such as headline news or from topics created by their administrator. Users can perform a full text search for any search string and retrieve articles matching the string in the headline or body of the article. The resulting headlines can be further refined by adding an additional search term.	Yes
Company Search	Allows users to search the Siebel Company database to locate a company and obtain a Company Briefing that provides a corporate profile and related news.	No
Web Search	Allows users to search the Web using a leading Internet search engine. Users enter the search terms and the results are displayed in a new browser window.	No
My Stocks	Allows users to select the stocks they want to appear. This page can be configured with the user's tracking profile. The section is populated using the information provided by a third-party vendor of the customer's choice.	Yes
Weather	Shows the current weather summary for the ZIP Code selected in the user's tracking profile.	Yes
Yellow Pages Search	Allows users to locate businesses by address and telephone number.	No
Map Search	Allows users to retrieve maps, directions, and travel distance information.	No