Siebel Communications Guide Addendum > Billing Management > Process of Viewing Billing Profile Details (End User) >

Viewing Adjustments for a Billing Profile

In a billing profile, end users can view adjustments for the profile.

This task is a step in Process of Viewing Billing Profile Details (End User).

To view adjustments for a billing profile

  1. Navigate to the Billing Profile portal. For instructions, see Accessing the Billing Profile Portal.
  2. Click the Adjustments view tab to display a list of adjustment requests for the billing profile and scroll down to the Line Items list.
  3. To view the line items for an adjustment request, select that adjustment request in the Adjustment Requests list.
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