Siebel Communications Guide Addendum > Workflow Reference > Workflows to Enter Adjustments in the Billing Profile Portal >


This workflow finds a particular bill in the Siebel database. Figure 7 shows this workflow.

The following workflows invoke this workflow as a subprocess:

  • CMUInvoiceAdjustmentWF
  • CMUItemChargeAdjustmentWF
  • CMUEventDetailsAdjustmentWF
  • CMUBalanceDetailsEventAdjustmentWF
Figure 7. CMUInvoiceQueryWF Workflow
Click for full size image

Workflow Description. This workflow:

Checks if a bill exists in the Siebel database.

Associated Business Service Methods. The following table shows the step in this workflow that calls a business service method.

Workflow Step
Method Called
In Business Service



CMU Util UI Service

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