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Siebel Communications Server Administration Guide > Configuring Communications Drivers and Profiles > About Communications Drivers and Profiles > Contexts of Use for Communications ProfilesCommunications profiles, whether created by administrators or (in limited contexts) by end users, may be specified for use by administrators and end users in many communications-related contexts within the Siebel application. Administrator Contexts for Using ProfilesAdministrators specify profiles in the following contexts:
End Users Contexts for Using ProfilesGeneral end users specify profiles in the following contexts:
Specialized end users specify profiles in the following contexts:
If the capability is provided to them, end users can create profiles for their own use, by using the My Profiles view in the Communications screen. User-defined profiles support particular features, such as the Send Email or Send Fax commands, for which the users can directly specify the profile to be used. Visibility Criteria for End Users Working with ProfilesIn any of the preceding contexts, an end user can see only the profiles that meet one of the following conditions: |
Siebel Communications Server Administration Guide |