AgentLogin

For @UQBlindTransferWorkItemToAgent, @UQBlockAgentChannel, @UQInitTransfer, @UQTransfer, or @UQUnBlockAgentChannel, specifies the login name of an agent to whom a work item is routed or transferred through Siebel Universal Queuing.

AgentMediaMode

For @UQChangeAgentMediaMode, specifies the media mode for an agent.

AppletMode

For @CreatePopupFrame, specifies the mode for an applet to be displayed in the new browser window.

Dimension

For @CreatePopupFrame, specifies the dimension of the new browser window.

MediaType

For @UQAddWorkItem, @UQAgentAvailable, @UQAgentInitAuxWork, @UQBlockAgentChannel, @UQChangeAgentMediaMode, or @UQUnBlockAgentChannel, specifies the channel (media) type, such as the channel for which an agent changes availability.

PageURL

For @CreatePopupFrame, specifies a URL to be displayed in the new browser window.

Reason

For @UQAgentChangeReadyState or @UQAgentInitAuxWork, specifies a business component field from which a reason code is obtained. The agent chooses the reason code when changing availability for any or all channels.

RouteID

For @UQTransferWorkItemToRoute, specifies the name of a route defined for Siebel Universal Queuing.

SWECommand

For @InvokeSWECommand, specifies a Siebel Web Engine (SWE) command to be invoked.

TransferCmd

For @UQTransfer, specifies the name of a transfer command in the communications configuration that is to be invoked.

View

For @ViewWorkObject, specifies the name of a view.

WorkItemID

For several special commands (relating to Siebel Universal Queuing), specifies the ID for a work item upon which the command operates. Set the value as appropriate for the command.