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Siebel Communications Server Administration Guide > Defining Outbound Communication Requests > Monitoring Outbound Communication Request StatusOutbound communication requests initiated by end users or administrators can be monitored in the views for working with outbound communication requests. These views display the status of each communication request that has been run by the Communications Outbound Manager component. NOTE: It is recommended that you specify text for the Comments field when you create requests. Such comment text can help you to identify or differentiate requests or subrequests you are monitoring. To monitor outbound communication requests
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Siebel Communications Server Administration Guide |